Sales Manager
Resume:
Amy Ruffo
** ****** ****, ***** **** PA *****
******@************.***
Professional Summary
Strong retail manager with a history of maintaining organization standards to a high level, insistence on
strong and ownership-driven guest service. Work in a team-based environment where continuous
improvement, dedication, creativity, and commitment to quality are encouraged.
Skills
• Multi-unit management
• Strong guest services
• Strong coaching skills
• Loss prevention trained
• Strong payroll/staffing management
• Staff recruitment & interviewing
• Compelling Leadership Skills
Professional Experience
District Sales Manager CPI Corporation 2002-2013:
• Responsible for sales, products and service for 16-24 Portrait Studios
• Drove development and ongoing performance of full time Sales Managers.
• Review financial statements, sales and activity reports, and other performance data to measure
productivity and goal achievement and to determine areas needing program improvements.
• Resolve customer complaints regarding sales and service.
• Plan and direct staffing, training, and performance evaluations to develop and control sales and
service.
• Led and supported a culture on employee and customer satisfaction and retention
Amy Ruffo
Professional Experience
Studio Manager & District Trainer CPI Corporation 1986-2001:
• Drove approximately $500,000 in sales annually while maintaining labor and cost through
effective scheduling and tightly controlling loss prevention protocols.
• Ensured service, photography and sales process were followed to achieve exemplary guest
experience, quality product and sales revenue in excess of company set goals.
• Responsible for managing and developing a staff of 4-16 Portrait Photographers and an Assistant
Manager.
• Development and maintenance of effective working relationships with host Store/Mall
Manager.
Objective
Obtain a position where I will be able to utilize my experience as a multi-unit manager as well as my
extensive customer service skills.
Contact this candidate