Customer Service Years Experience

Carolyn Clendenning

* – ** Kerr Street Oakville, ON L6K 3A2

905-***-**** aceefy@r.postjobfree.com

Summary of Qualifications

• 5 years experience providing excellent customer service

• Open and close store; key holder

• Balance cash and sales daily; operate POS machine

• Excellent interpersonal skills

• Results-oriented individual with a positive attitude

• Meet deadlines in a timely manner

• Quick learner with a strong interest in developing new skills

• Hardworking, responsible and organized

• Eager and enthusiastic; possess the aptitude to handle challenges

• Lead by example in a professional work environment

Customer Service Experience

Receptionist

Bikram Hot Yoga, Various Location, Canada 2013 - 2014

• Answered customer enquiries by phone and email

• Reserved appointments and managed schedules

• Processed credit purchases and refunds

• Resolved customer concerns in an efficient manner

• Entered and verified data in internal computer system

• Sold classes and promoted monthly specials

Customer Service Agent

Shiatsu Massage Therapy, Queensland, Australia 2012 - 2013

• Scheduled client appointments

• Answered customer enquiries and concerns

• Promoted new services to existing customer base

• Created new accounts, arranged billing and processed incoming payments

• Maintained retail stock and order new inventory

• Ensured cleanliness and laundered linens

Education

Advanced Diploma in Alternative Medicine

Austrailian College of Eastern Medicine, Queensland, Australia 2011

Bachelor of Arts (B.A.) – Film Studies

Queen’s University, Kingston, ON

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