C ierra S. Ma rtin
**** ****** ***. **** * * Cleveland, OH 44105 * 216-***-**** * **************@*****.***
Targeting Ent ry-Level Position
Current graduate student seeking a rewarding career in the clerical/administrative environment. Well regarded for
organizational, leadership, and interpersonal skills. Proven communication skills including written and verbal. Ability to
apply transferable skills from prior background to the administrative field.
Education
Current Student, M.S in Psychology Expected 2015
Specialization in Counseling Psychology
Capella University, Minneapolis, MN
B.A in Psychology, and a Minor in Sociology 2010
University of Toledo, Toledo, OH
Experience
Kumon Math and Reading Center- Office Admin/ Receptionist 9/15/12 to Present
Westlake, OH
• Check in students, reviewed students work and resolved minor issues pertaining to their work.
• Assisted in filing, answering phones, making appointments for admission.
• Used Microsoft Word and Excel.
Quanex Building Products- Accountant/Clerical Assistant
08/13 to 12/13 Solon, OH
• Matched the Secretary of State registered names of our customers to our databases and created
t he documents necessary within our policy to update our systems to match the states registration.
• Ut ilized DNB, Experian, Credit.Net and National Association of Credit Managers (NACM) credit
reporting sites to gather essential Credit data on new and existing customers.
• Compiled review data and entered into spreadsheet and compare against prior year data for
annual review.
• Compared credit file data against list of required docs and gathered missing documents.
• Contacted companies to clarify contact information.
Various Employment Agencies- Temp/Contractor Worker 3/2011 to 12/2013
Northeast/west Ohio
• Data entry.
• Clerical/receptionist.
• Answering /transferring phones and greet clients.
• Filed, copying, scanning and faxing.
• Used Microsoft Word and Excel and other computer software’s.
ACS Xerox Company- Data Analyst 10/2010 to 11/2010
Cleveland, OH
• Analyzed data, and process the information that was provided with using a specific soft ware to access the data.