Medical High School

JENNIFER DENISE JONES

**** ****** ***** ** ****** Maryland 20723

Home: 1-646-***-**** Cell: 917-***-****

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PROFESSIONAL SUMMARY

Driven and compassionate healthcare professional with 20 years hands-on experience in fast-paced residential and

hospital environments. Accountable and responsible with a strong focus on patient wellness. Experienced at directing

administrative and personnel matters in a 24/7 care facility .Strong problem-solver with excellent time management

skills.

Experienced, in IDX, Eagle, Cerner, Epic, Outlook, Microsoft office, Sun Quest, and Ontrac.

EDUCATION AND TRAINING

2013

BACHELOR OF SCIENCE: HEALTHCARE ADMINISTRATION

University Of Phoenix, Phoenix, AR

Minor in Healthcare management

1987

CERTIFIED: NURSING ASSISTANT

Metropolitan Career institute, New York, New York

1986

HIGH SCHOOL DIPLOMA: BUSINESS

Julia Richman High School, New York, New York

TRANSFER TO UNIVERSITY OF PHOENIX: NURSING

Westchester Community College, Valhalla, New York

SKILL HIGHLIGHTS

Staffing management ability Relationship and team building

Proven patience and self-discipline Staff training and development

Conflict resolution Cultural awareness and sensitivity

Financial aptitude Critical thinking proficiency

PROFESSIONAL EXPERIENCE

NYU MEDICAL CENTER

New York

12/2008 to Current

Sr. Financial Business Associate

Responsible for interacting directly with sophisticated computer system, entering data accurately to coordinate and

maximize utilization of hospital resources; interacting directly with physicians and physician's office staff and Bed

Management to collect complete and appropriate patient data necessary for entry of reservation; making knowledgeable

decisions in organizing resources and resolving conflicts concerning operating room schedule; consulting with all levels

of hospital professional, administrative and support staff, as well as patients, their families and representatives of other

organizations where considerable tact and persuasiveness must be employed in order to maintain confidentiality;

obtaining adequate information in order to identify and resolve potential risk to the institution; advising physicians of the

hospital credit and collection policies; participating in Data Integrity Departmental Initiative to improve the accuracy

and completeness of data collected; plus all related job duties as assigned. Excellent communication skills are

essential. Supervising staff and creating ways with departmental head to insure a smooth work environment. time sheet

completion. and staff training.

MOUNT SINAI HOSPITAL

New York, New York

09/2009 to 12/2008

Mount Sinai hospital/ Maternal Child Health/Finance Business Associate

Responsible for maintaining census information and the integrity of the patient's medical record, scheduling appropriate tests and

medical procedures, receiving and maintaining office inventory and other duties as needed. Including assigning beds to

incoming patients, updating this System and compiling information for charge capture and patient processing

(Cerner/Epic/Bedboard) and support of patient registration and order entry systems. Assists in the admission/discharge

/transfer process. Schedules appropriate tests, medical procedures and follow-up appointments. Assists in the medical

record management by maintaining paper and electronic forms through Patient Works as necessary for the unit specific

patient population; discharging charts in appropriate order, compiling deficiency information and working with members

of the Interdisciplinary Health Care Team to complete charts. responsible for training of new staff.

ST LUKE'S HOSPITAL

New York, New York

12/2001 to 08/2008

Out Patient Clinic Senior Clinical Medical Records Clerk

Responsible for printing outpatient clinic labs. Patient registration and chart modification. Computer systems used IDX,

Meta and Eagle Assisting medical doctors as needed with Various clinics. Supervise staff when needed. Compiles,

verifies, types, and files medical records of hospital or other health care facility: Prepares folders and maintains records

of newly admitted patients. Reviews medical records for completeness, assembles records into standard order, and files

records in designated areas according to applicable alphabetic and numeric filing system. Responsible for training of new staff

members.

ST LUKE'S HOSPITAL

New York, New York

06/1999 to 12/2001

St. Luke's-Roosevelt/ Pathology Dept./Lab Clerk

Oversaw Test requesting using the Sun Quest Systems Labeling, and logging blood and urine specimen’s, .Pi-petting samples

from serums to other labs, coding specimens. Sending special test specimens to Quest Diagnostics Lab. Determines

specimen collection required according to policy for ordered laboratory tests Accesses computer/electronic databases

as required for patient and test order information Responds to telephone requests for laboratory results

Processes specimens according to Central Processing procedure and policy with regards to receipt, priority triage,

dispatch and retrieval

Performs basic computer systems functions as relates to specimen processing and inquiries

Prepares and performs all functions related to the proper handling of specimens which are sent to reference laboratories

for testing

ST LUKE'S HOSPITAL

New york, New york

06/1996 to 05/1997

St. Luke's-Roosevelt/ Medical Records- Sr. Medical Records

Taking chart request from various clinics, Chart modifications and filing

Chart tracking using the META system, Responsible for all other clerical duties.

ST LUKE'S HOSPITAL

New york, New York

09/1992 to 07/1996

St. Luke's-Roosevelt/ Housekeeping/ Housekeeper

Maintained exemplary prompt cleanliness of NICU, Nurseries, and Labor & Delivery Units sterilized neonatal

equipment

REFERENCES WILL BE FURNISHED UPON REQUEST

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