Over (**) years Medical Practice Experience

Medical Practice Administration: Highly capable healthcare professional

with 0ver (10) years of multiple-location management experience providing

strong senior leadership and accomplishments in the areas of Financial

Management, Customer Service, Business Development, Sales/Marketing, and

Construction projects. I have a successful track record in

conceptualizing/implementing innovative financial strategies and possess a

balanced combination of interpersonal abilities, teambuilding skills, and

analytical insight. Recently in the year, I facilitiated construction of

two offices to expand ancillaries and add additional clinics with full EMR

components. Key areas of focus:

? Patient Care & Relations ? Continuous Quality Improvement ? HR/Staff

Training & Supervision

? Business Unit Management ? Cost Analysis ? Budget Control ?

Purchasing ? Revenue Cycle Mgmt

? Payroll ? Sales/Marketing ? Billing ? Inventory Control ? IT

& EMR/EHR Management

Technology Skills: Computer literate with advanced experience in MSWord,

Excel, & Access. Accounting software: Hands-on experience with Quickbooks,

Peachtree Accounting and MAS 90. Medical software: Vitera,

Allscripts/Misys, Medsoft, Chartlogic, Centricity and Alteer. Responsible

for implementation of (3) EMR/EHR practice conversions. Practice network

evaluation/implementation of upgrades to include virtual systems,

fiberoptics and VOIP phones. Worked with meaningful use and continuous

training for ICD-10. Member of MGMA & AAOE.

Highlights of job responsibilities to include but not limited to:

. Responsible for the supervision of all operational aspects including:

clinical and patient services, practice finance, reimbursement,

marketing and IT.

. Identify resources for medical practice and develop budget and

strategies for staffing, operating expenses and capital expenditures.

(Most recent implemented a DME revenue stream worth 200K in revenues).

. Facilitate and/or evaluate practice financials to include individual

physician spreadsheets, income and P&L statements.

. Recruit providers (primary and mid-levels) and handle all phases of

hiring to include contracts and credentialing.

. Make department adjustments in order to conform to approved budgets,

and/or as directed by an analysis of the monthly budget variance

report. (trimmed $118,000 off first year overhead in the most recent

practice).

. Established a centralized scheduling department for appointments with

personnel, network computers & phones.

. Establish system for proper billing, collections and cash reporting

requirements. (most recent practice improvement of A/R decreased from

23% to 5.9% at 121 days).

. Facilitate insurance contract negotiation process to improve

reimbursements. (Recent BC/BS, United & Cigna).

. Maintain physician practices in compliance with all applicable

regulations, i.e HIPAA, OSHA, etc.

. Keep abreast of current federal and state regulations as well as

professional standards.

. Skilled in exercising initiative, judgment, problem-solving and

decision-making

. Develop, implement and maintain an effective orientation program for

departments including: policies and procedures, position

responsibilities and duties.

. Develop and participate in the planning, conduction, scheduling and

related areas of in-service training and orientation programs.

. Skilled in planning, organizing and supervising a diverse staff and

resources to include hiring and termination.

. Designed, wrote and implemented practice procedure manuals for single

and multiple location groups.

. Facilitate the procurement of furniture, fixtures and equipment.

Purchases facilitated include MRI, digital X-ray, PACs and computers.

. Ensure all physicians have the proper credentialing information for

hospitals, insurance carriers, Medicare and Medicaid.

. Facilitate and oversee all aspects of construction renovation and

expansions for clinical, ancillary and multiple locations.

Employment:

2012 - 2014 Practice Administrator Florida Joint & Spine

Institute Orthopedic Practice

Responsible for the total operation & management of a thriving 11 provider

multi-specialty orthopaedic practice, to include spine and interventional

pain with (3) locations, 4 PA's and 46 FTE's. Oversee finance, marketing,

HR, IT and facilities, in addition to ancillary services of digital x-ray,

MRI and DME. Reduced overhead $118,000 during the first year. Analyzed

and implemented A/R policy changes resulting in the reduction from 23% to

5.9% at 121 days. Negotiated and executed new insurance contracts with

increases up to 105% of medicare. Successfully managed the implementation

of a major IT upgrade to connect multiple sites and EHR. Designed,

planned, and supervised two large construction/renovation projects at two

clinic sites to include ancillary expansion. I resigned after a board

decision was made to hire 2 new physicians simultaneously and lay-off

managers to counter increased overhead directly related to the new doctors.

Practice Administrator Consulting:

2011 - 2012 Contract Consultant Relocated/re-established to

West Palm Beach, FL (Dermatology & Ortho) Consulted with local medical

offices to include but not limited to finance, personnel, patient flow,

business flow, marketing, billing, EHR conversions and in all aspects of

operations.

2009 - 2011 Practice Administrator Contract Consultant

Orthopaedics, Fairfax, VA

The task was to take over for a limited term, as a first time

administrator for this high volume, multi-specialty orthopaedic practice

with 7 providers, expanded to eight. Revised the practice into a new

building, complete with new digital x-ray, PT/OT and EHR. Direct

responsibilities included: Quick Books accounting, P&L, AP, payroll, HR,

credentialing, marketing and everyday operation. In addition, reviewed

insurance contracts and physician acquisition.

2006 - 2009 Practice Administrator Colonial Orthopaedics,

Richmond, VA Orthopedic Practice

Responsible for the total operation & management of a 17 provider multi-

specialty orthopaedic practice, to include spine and interventional pain

with (4) locations, 1 NP, 5 PT's, 1 OT and 60 FTE's. Purchased new

digital equipment to include x-ray and C-arm with an associated PACs

system. Project Manager for new (3) million dollar clinic building venture

with oversight of: design, planning, and construction.

2004 - 2006 Practice Administrator S.C. Sports Med & Ortho Center,

Charleston, SC Orthopedic Practice

Responsible for the total operation & management of a 8 provider multi-

specialty orthopaedic practice to include one location, 2 PA's and 40

FTE's. Implemented 12 month plan to upgrade the computer system with EMR

and integrate with digital x-ray, plus physical upgrades. Cost Analysis

reduced expenses 45K in the first year, to include employee reviews, which

lowered overhead cost to 42%.

2001 - 2004 Practice Administrator Piedmont Orthopaedic

Associates, Greenville, SC Orthopedic Practice

Responsible for the operation & management of a 20 provider multi-specialty

physician orthopaedic practice to include (2) full locations, 2 PA's, 8

PT's & OT, 86 FTE's. Oversee finance, marketing, HR, IT and facilities, in

addition to ancillary services of digital x-ray, MRI and DME. Facilitated

new MRI purchase, plan, and refit.

Education: Bachelors Degree in Business Management & Personnel - Virginia

Wesleyan College, Norfolk, Virginia

Military: United States Army, Inactive Reserve

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