LILLIAN J. MORALES MARTÍNEZ

Caribe Gardens

J ** Dalia St., Caguas, PR 00725

Phone 787-***-**** / (787) 258-28

e-mail: acedxn@r.postjobfree.com

SSKILLS

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Investigate criminal, civil and corporate fraud cases – Private Detective Lic. 8818

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Corporate research work with my Private Detective license

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Ability to work either as part of team or independently and Able to work under pressure and with minimal supervision, a high-energy, enthusiastic and reliable individual and communicate sympathy, concern and willingness to help others and fast learning person.

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Ability for product presentation and follow-up procedures.

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Typing and keyboarding 45-50 wpm and billing andpayroll

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Excellent ability in develop client relations and file maintenance and updating.

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PC and Compatibles, Microsoft Outlook, Power Point, Windows XP, QuickBooks, Peachtree Accounting and Notaria 5.

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Effective time and call management and excellent communication and interpersonal skills.

EXPERIENCE

2013-2013 TARGET MARKETING-TRIPLE S

AUDIT DEPARTMENT CREDENTIALS San Juan, PR

Official External

Responsible for visiting suppliers, hospitals and medical offices throughout the Island. Responsible for collecting all credentials, applications and / or other documents specified by the department. Perform daily and weekly reports on the efforts and results of visits and assignments. Detect any sign of fraud in the collected documents and refer to the appropriate personnel.

2012-2013 BUFETE MARTINEZ ALVAREZ San Juan, PR

Legal Assistant

In charge of the coordination and smooth operation of hard demand and high pressure mortgage closing process. Responsibilities also includes preparation of legal documents, reports, memorandums, notifications and coordination of the process between real state realtors, clients, banks and attorneys at full speed. Also high exposure in dealing with customer services and relations, CRIM and IRS documentation.

2010 ADVOCATE HEALTH LLC, San Juan, PR

Sales Manager

In charge of the Humana Medicare Delegated sales force. Strong working knowledge of employee benefits. Responsible for the review, submission, and management of regulated (CMS, ASES and HUMANA marketing materials, advertising, sales presentations/events and sales agent activities to ensure its compliance with regulations according to all contracts related to the Medicare Advantage organization. It also includes preparation of daily schedule, weekly and monthly for agents, visits of agents and investigate applications. Supervising and training around twelve agents, interviewing, disciplinary actions.

2004-2007 FRANCISCO PUJOL LAW OFFICE San Juan, PR

Legal Assistant

Great experience as sole administrator in charge of the coordination and smooth operation of hard demand and high pressure mortgage closing process. Responsibilities also includes preparation of legal documents, memorandums, notifications and coordination of the process between real state realtors, clients, banks and attorneys at full speed. Also high exposure in dealing with customer services and relations, CRIM and IRS documentation. In addition, exclusive involvement in the evolution and progress in construction development projects. Investigate fraud and/or inversions.

2001- 2004 CENTRO HIPOTECARIO San Juan, PR

Officer Marketing Supervisor

Unique experience in origination loan process for all type mortgage bank products. Responsibilities of the bank deposits. Involved in training all new employees. In charge for visiting brokers, realtors and clients to enhance bank image and performance. Prepared daily, monthly and weekly marketing reports of three bank branches; confirmed custom loan status in Mortgage Ware and analyzed news advertisement and result of incoming calls to improved bank execution. Verified origination reports, corroborated if cases have been assigned to loan processor and if documents have been dispatched. Skills required maximum speed and smoothness of work load process for the benefit of the client and bank.

EDUCATION

2005 CAGUAS TECHNOLOGY INSTITUTE Caguas, PR

Private Detective – Lic. 8818

1997 MBTI BUSSINES INSTITUTE San Juan, PR

Data Entry and Secretarial

1991 – 1995 UNIVERSITY OF TURABO Gurabo, PR

Business Administration, Management Major

SEMINARS

Fraud, Money Laundering, MGIC and Federal Loans, Criminal Investigation, Surveillance, and Pursuit, NIMS (Homeland Security) and FEMA, “Certified in Fraud (in process)”, ASES, CMS and HIPA.

REFERENCE Available upon reque st

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