Assistant Insurance

Henckel Miranda

Spanish Translator/Interpreter at South Coastal Counties Legal Services

East Falmouth, MA

*******@*****.*** - 774-***-****

WORK EXPERIENCE

Sales Agent

Consumer United - Boston, MA - June 2013 to Present

Responsibilities

Help consumers choose the right auto, home, or other insurance policies that meet their specific needs

Develop and maintain business relationships with potential policyholders

Counsel consumers on the best insurance policy for their specific needs

Sell auto, home and other insurance products to individuals using our consultative selling techniques.

Accomplishments

I was able to write hundreds of car insurance policies a month.

Skills Used

Spanish, Ezlyn,Velocify,Noble.

Marketing Assistant

Neighborhood Housing Services of New York City - New York, NY - October 2012 to July 2013

Responsibilities

. Create a formal marketing plan for promoting the Financial Capability Program to potential clients,which

targets the 76,000 homeowners at-risk of foreclosure who live in Brooklyn,

Queens, and the Bronx.

. Create and maintain a blog for Neighborhood Housing Services of NYC (NHSNYC)

. Identify homeowners at-risk of foreclosure who would benefit from receiving

services through the Financial Capability Program.(Research component)

Accomplishments

Created a blog for NHS as well as designed a mobile phone application so they can reach clients and keep

the community informed on events. Through community outreach as well as good use of technology I was

able to increase volunteers.

Skills Used

Blog design, programming, public speaking, translation, interpreting.

Spanish Translator/Interpreter

South Coastal Counties Legal Services - October 2010 to August 2012

Assist Partner site attorneys in interviewing at clients

. Dedicate at least 60 hours to volunteerism activities, including recruiting, training, supporting, and managing

five volunteers who will serve approximately twenty hours each to further the outreach of partner site

. Perform legal research

. Develop working relationships with social services and government agencies that offer services to clients

. Assists in preparation of reports on issues pertaining to low income people

. Assist partner attorneys in preparation and representation of cases

Office Assistant

Cape Cod Community College - July 2009 to August 2010

• General office management duties

• Assisted on end year reports and Budget

• Prepared packages for pickup

• Edited written procedures for the office

• Use of Hardware/Software: Microsoft Word, Janzabar, QuickBooks

Public Policy & Administration Staff

Former Congressman Arcuri - Cortland, NY - January 2009 to May 2009

• Conducted Policy Research on Healthcare reform such as Healthcare Resolution 676, Provisions on the

stimulus package relating to grants and housing.

• Analyzed and forwarded local articles to the office in Washington D.C

• Answered the phone when constituents call the office with any concern or question, handle correspondence

Resident Assistant

Emergency Interpreter - September 2006 to May 2009

September 2006- May 2009

. Provides information and orientation to Spanish speaking patients in emergency situations

. Precisely Interpret Spanish words into fluent English for emergency staff

Resident Assistant

Spanish Translator/Interpreter

Emergency Interpreter - Cortland, NY - August 2007 to May 2008

August 2007 to May 2008

• Programmed events such as picnics and/ or sports tournaments for residents

• Developed "Community" by getting students involved with the Cortland surrounding off campus by

encouraging service participation at the YMCA.

• Performed security checks of the Hall and invited University Police officers to meet with students to talk about

safety issues and used good listening and counseling skills when dealing with student concerns and issue

• Performed administrative tasks such as writing reports after performing security checks in case any student

violated rules

EDUCATION

MS in Organizational Communication

Northeastern University

2010 to 2011

SKILLS

License to sell Life and Casualty Products

LINKS

http://garipla.wordpress.com

ADDITIONAL INFORMATION

Skills

. Knowledge of Microsoft Word, QuickBooks and PowerPoint

. Event Planning

. Planning Public Relations Campaign

. Spanish into English Translating/Interpreting

. Recruiting training volunteers

Paralegal

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