Quality Plant
Resume:
Gary Crittenden
ASQ-CQT, CQA
**** *** ***** ****, ******, Kentucky 42206
acedpx@r.postjobfree.com
Summary
Talented, results-driven professional with 15 + years of visible
achievements in the quality field including 10 years in Food Manufacturing.
Committed to the development of quality systems to improve profit margins
and especially committed to customer satisfaction. Excellent communication
and problem solving skills. An energetic motivator.
. Statistical Process Control
. Analytical Problem Solving
. ISO/TS Internal Auditor Training
. Project Management
. Quality Standards Development
. Employee Training Implementation
. Safety Program Implementation
. HACCP Training
Experience
New Mather Metals, Inc. 2007-Present
Quality Technician
. Responsible for quality and issue resolution
. Interaction and communication with both production employees and
management.
. Member of plant safety committee
. Introduced and championed plant newsletter to improve communication
and employee moral
. TS/ ISO internal auditor
. Completed company recognized Continuous Improvement projects
Woodcraft Industries, Inc. 2004-2006
Quality/Training Coordinator
. Managed plant quality and training programs
. Liaison to Corporate Quality and Training Departments
. Developed in-house training program to bring plant in alignment with
other divisions
. Created a direct line of communication between plant and largest
volume customer
. Used analytical problem solving skills to resolve major quality
concerns with company's chief customer
. Developed internal auditing process to achieve a proactive atmosphere
throughout plant
C & G Retail
2002-2006
Owner
. Responsible for all aspects of retail business operation
. Communication and issue resolution with suppliers and government
agencies
. Employee management
. Increased sales by 25% annually
. Introduced new products lines
Hill's Pet Nutrition, Inc. 1989-2001
Quality Systems Specialist
. Responsible for all aspects of quality assurance in premium dry pet
food plant
. Oversaw quality standards development and employee training
. Interaction with Corporate Quality, Consumer Affairs, and Corporate
Technology Department
. Developed and implemented internal quality audit system
. Involved in over 25 major projects resulting in reduced cost and
increased customer satisfaction
. Managed plant customer complaint interaction with corporate
. Implemented use of SPC control charting and decision rules, thus
improving product quality while reducing cost
. Helped introduce and track Behavior Based Safety (BBS) program
Other Experience
. Food Service Manager
. Plastic Film Manufacturing
. Retail Grocery
Education/Training
Western Kentucky University, Bowling Green, KY 1994
Associate Degree, General Studies, Business
Villanova University, Villanova, PA 2001
Project Management Certification Program
Other Training
. ISO/TS Internal Auditing
. Certified Quality Auditor
. Analytical Troubleshooting
. Train the Trainer
. Behavioral Based Safety
. AIB Food Safety
. HACCP for Manager
Certification/Memberships
. ASQ- Certified Quality Technician (CQT)
. ASQ- Certified Quality Auditor (CQA)
. ASQ-Certified Quality Auditor (CQH)
. American Society of Quality (ASQ) Member
Other
Skills and experience in public speaking and business writing. Familiar
with the following software: Microsoft Power Point, Excel, Word, SQC Pack,
Visio and Microsoft Projects
Contact this candidate