BJPouncey RN

**** ****** ****

Onalaska,Texas ***60

936-***-****

acedpu@r.postjobfree.com

PROFESSIONAL EXPERIENCE

ODYSSEY HOSPICE, Conroe, Texas

Case manager, relief Patient care manager Triage Supervisor, May 2007 – December 2013

• Case Manager: Carried a case load of up to 18 patients provide total case management of patient,

family and care givers needs to include symptom management, assess for DME needs, assess for

medical supplies, assess the need for home health aide and the use of the psycho social team.

Maintain patient chart, provide information and present patient at team conference. Provide

emotional support

• Relief Patient Care Manager: filled in when needed to oversee a team take team calls –problem

solve, advise staff as needed run team conference address any complaints that were rendered and

respond to the one issuing the complaint.

• Triage Supervisor set triage schedule respond to all incoming calls problem solve issues address

caller needs assign staff as needed order DME and Medications as appropriate maintain call log give

verbal reports to teams that had issues follow up with new admissions and change in location and

level of care respond to teams request for visits or follow up calls. Partake in management

meetings.

OTHER JOB EXPERIENCE

Surgical Nurse- Open heart team- Liver transplants team

Nigeria, Africa-worked for US Aide-reconstructing a nursing facility in Port Harcourt post Biofrin War 1970

Home Health and Hospice positions including field work to upper management

E D U C AT I O N

Kings County Hospital Center School of Nursing –Brooklyn, New York

• Nursing diploma graduated 1964

ADDITIONAL SKILLS

• Ability to provide good leadership, problem solve, mentor staff, good communication skills and

phone etiquette, team player with excellent customer service,able to multi task

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