Customer Service High School
Resume:
Nicole B. Barrett
West Palm Beach, FL. 33417
**.********@*****.***
* Qualifications
Excellent customer service skills
Data entry, computer skills, detail oriented
Self-motivated, and able to motivate others
Able to interface with all ethnic backgrounds
Able to work efficiently and effectively
* Education
Nov 2009 - Dec 2010: Dental Assistant - Lincoln College of
Technology
May 2005 - July 2005: Licensed C.S.R- Palm Beach Community
College
Aug 1999 - May 2001: Graduated - P.B. Lakes High School
Aug 1996 - May 1999: Fort Pierce Central High School
* Relevant Experience
Feb 2014- Present: Napleton Hyundai, West Palm Beach, Fl
Position: Receptionist/ Switchboard Operator- Answering multiple
inbound calls,
screening calls to forward to correct departments of dealership,
greeting &
accommodating guests, in taking surveys, & logging surveys into
company data.
June 2013- Present: Comcast Cable, West Palm Beach, Fl
Position: CAE Billing Specialist - Answering inbound calls,
assisting customers
with bill statements, taking payments, setting new services, data
entry, & problem
solving.
Nov 2012 - April 2013: Teleperformance, Boca Raton, Fl
Position: Call Center Agent (AT&T U-Verse)- Answering inbound calls,
assisting customers, taking payments, setting up new services, data
entry, & problem solving.
Nov 2010 - Feb 2012: Community Health Center, W.Palm Beach, Fl
Position: Dental Assistant/Assistant HIV Tester - Chairside assisting
dentists; cleaning instruments; cleaning examine areas; preforming X-
rays on patients; performing office duties: filing; faxing; answering
phones; assisting patients; & volunteering for clinic at health fairs by
assisting with HIV testing.
May 2008 - May 2009: Ed Morse Honda Collision, Lake Park, Fl
Position: Receptionist - Assisting & accommodating guests, answering
calls on multiple switchboard line, filing; faxing; logging in
technician's work order hours; cashiering.
Sept 2005 - Feb 2008: A-All Insurance Agency, North Palm Beach, Fl
Position: License Customer Service Representative/4-40 Rep -
Auto quotes; documenting vehicles for companies; cashiering; faxing;
filing; interacting with insurance companies; accounts receivable.
Feb 2005 -Aug 2005: Select Insurance Agency, Riviera Beach, Fl
Position: Receptionist - Assisting customers; auto quotes; filing;
answering phones; documenting vehicles for companies; cashiering;
faxing; data entry; accounts receivable.
Feb 2003- August 2003: Fed USA Insurance Agency, Broadway, Riviera
Beach, Fl
Position: Receptionist - Assisting customers; auto quotes; filing;
answering phones; documenting vehicles for companies; cashiering;
faxing; & data entry.
Contact this candidate