Medical Health
Resume:
Karen R .Brown
Cleveland, Ohio 44120
acedcc@r.postjobfree.com
Objective: Seeking a position that capitalizes on my fifteen years’ experience in office administration, communication and
assessment skills, and my desire to assist in the community as an advocate for those in need.
Education: Cleveland State University, Cleveland, Ohio
B.S. Health Sciences, Certificate in Culture, Communication and Health, May 2014
M. Ed, Adult, Learning and Development, May 2016 (anticipated)
Relative Coursework:, Medical Sociology, Sociology of Mental Illness, Contemporary Urban Studies, Grant Writing, Not-for-
Profit Organizing, Conflict Resolution Psychology
Work Experience:
Comforcare Inc. 2010- Present
Home Healthcare Assistant
• Supervised daily care and mental activities for a dementia patient
• Handled financial management for household of dementia patient
• Organize and evaluate the need for physician, physical therapy and psychiatric care and set appointment for dementia
patient
• Analyzed what was needed to improve quality of life for dementia patient and implemented whatever changes were
needed
Cleveland Clinic 2006-2009
Medical Secretary
• Typed, reviewed, edited all physician notes placed in patients’ electronic records as well as correspondence with
patients
• Organized surgery and patient schedules for 3 physicians
• Completed disability forms for patients
• Answered multi-line phone system and relayed messages electronically to appropriate physicians
Marymount Hospital 2002-2005
Supervisor Bed Allocation
• Implemented bed-tracking software
• Triaged patients to ensure timely and correct unit placement for inpatient stay
• Communicated with physicians, healthcare facilities and emergency room regarding patient admission
• Provided guidance and supervision to Bed Allocation Officers, Transport Team Leader, and Transport Aides
• Trained, monitored, and evaluated staff
Volunteer Experience
Northeast Ohio Neighborhood Health Service 2010-2013
Community Advocate
• Assisted in resolving patient issues and problems that were seen at a low-income not for profit health agency
• Informed CEO of agency of common problems and concerns of low income patient demographics. My input was to
determine what was needed to achieve a more positive patient experience. This information was used to implement
changes that would invoke awareness of the problems of low income patients being serviced.
Skills
Supervisory skills, ability to deal with fast-paced high stress situation, Type 58 WPM, Advanced knowledge of Microsoft Word,
Excel and PowerPoint and intense Internet searches
References Provided Upon Request
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