Murali Sundar, Pharm.D. Edwardsville, Illinois . 618-***-**** .
aced1m@r.postjobfree.com
Associate Director
Seasoned professional with more than 15 years of experience in health care
field.
Leverages both clinical and business acumen to drive strategic decisions
and discussions. Builds and leads highly capable teams. Offers particular
expertise in quality assurance and written communications. Excellent
resource for clinical questions and issues.
Education and Licensure
Pharm.D., Saint Louis College of Pharmacy St. Louis, Missouri 1998
Registered Pharmacist, State of Missouri (PH# 044821); State of Illinois
(005*-******) 1997-Present
Core Competencies
Quality Assurance . Benchmarking . Medical Writing . Strategic
Planning . Cross-Functional Leadership . Business and Healthcare
Synergies . Medical Communications . Budget Management . Customer
Relationship Management . SOP Development . Team Building . Project
Management
Professional Experience
Forest Pharmaceuticals Saint Louis, Missouri 1998-2014
Associate Director - Medical Information & Communication Department (2011-
2014)
Managed operations and QA processes for MIC department, which handled
communications for 30 products and more than 36,000 inquiries annually.
Directed business development and strategic planning. Oversaw staff of 15.
Supported legal, compliance, and marketing activities. Developed and
managed internal CRM databases.
. Provided strategic planning and cross-functional support for new drug
launches for Celexa, Lexapro, and Namenda.
. Achieved more than 95% approval rating on providing information while
maintaining compliance.
. Developed QA tracking program integral to department's successes in
terms of timeliness and professionalism; tracked and reported on
communication content and turnaround time.
. Led internal quality initiatives to ensure compliance with corporate
integrity agreement.
. Managed more than $1M expense budget.
Senior Manager - Medical Information & Communication Department (2008-2011)
Spearheaded QA auditing activities, including monitoring associates in real
time, conducting monthly case reviews, and coaching staff. Held budgetary
oversight. Oversaw communications and dissemination of information related
to Lexapro. Managed seven direct reports.
. Led efforts to market and communicate value of MIC department
internally; developed product-specific fact sheets and FAQs for use by
internal teams and external support vendors.
. Represented company at national industry conferences, manning medical
information kiosks.
. Administered budget within 5% of projections.
Manager - Medical Information & Communication Department (2005-2008)
Reviewed and contributed to revision of SOPs. Conducted sales training
programs.
. Directed implementation of IRMS database for inquiry management,
transitioning department from paper-based process to electronic
database that generated reports and queries in real time, improving
consistency and compliance.
. Developed training guide and coached end users in using IRMS,
facilitating smooth rollout of new system.
. Played central role in standardizing creation, review, and
coordination of letters and responses.
Forest Pharmaceuticals continued
Senior Drug Information Associate - Professional Affairs (1998-2005)
Provided accurate and authoritative information to internal and external
clients regarding Forest Pharmaceuticals and Inwood Laboratories products.
Conducted literature reviews and journal searches on all company products.
Oversaw three staff.
. Developed proposal for clinical clerkship site to provide year-round
drug information experience for students.
. Participated in training process for sales staff, providing trainees
with scientific background in accordance with company strategy.
. Updated and standardized supplemental information letters.
. Served as primary preceptor to Pharm.D. candidates from Saint Louis
College of Pharmacy.
Saint John's Mercy Medical Center Saint Louis, Missouri 1999-2002
Inpatient Hospital Pharmacist
Gained experience in hospital setting, dispensing and verifying inpatient
prescriptions including oral products, IV admixtures, and parenteral
nutrition. Interfaced with providers regarding therapy modifications.
Interlock Pharmacy Florissant, Missouri 1997-1999
Long-Term Care Staff Pharmacist
Dispensed and verified prescriptions for long-term care facilities,
contacting nurses and physicians regarding drug therapy modifications and
compounding. Supported multiple facilities well, working with a continual
focus on efficiency and accuracy.
Publications
Curran CF, Sundar MN, Wesche DR. A same-day standard for responding to drug
information requests by a pharmaceutical company. Drug Information Journal
2003;37:241-249.
Curran CF, Sundar MN, Deiters AJ, Fierro L, Duda-Racki H, Patel M. Drug
information coordination for a co-promoted product. Drug Information
Journal 2000;34: 97-101.
Presentations
"Benign Prostatic Hypertrophy," Forest Pharmaceuticals, Education Meeting
July 2011
"An Inside Look: Medical Information," Forest Pharmaceuticals, Education
Meeting April 2009
"IRMS: A Review," Forest Pharmaceuticals, Manager's Meeting September
2006
"Drug Interactions: An Update," Forest Pharmaceuticals, Sales Training
Program May 2006
"Drug Interactions: A Review," Forest Pharmaceuticals, Sales Training
Program April 2003
"Drug Information In a Pharmaceutical Company," Saint Louis College of
Pharmacy December 2000
Certifications
Essentials of Project Management Certification, International Institute of
Learning 2011
Key Manager Development Program Leadership, Forest Pharmaceuticals/Rutgers
2008
Professional Affiliation
Academy of Managed Care Pharmacy (AMCP) 2010-2014