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Customer Service Administrative Assistant

Location:
United States
Posted:
May 29, 2014

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Resume:

Andrea Bunton Dodson

**** ********* **. ● Las Vegas, NV 89147 ● 702-***-**** ● acecul@r.postjobfree.com

Secretarial /Clerical Specialist

Reliable, friendly and punctual secretarial/clerical specialist offering a high degree of enthusiasm and

professionalism while working with the public. Highly energetic, outgoing and detail oriented. Experienced in

handling multiple responsibilities simultaneously while always ensuring a high level customer experience.

Motivated by mastering new concepts and skills. Passionate about exceeding customer expectations and creating

a satisfying environment for customers as well as co workers.

Strong Customer Service • Types 60 WPM Organization

• •

Inventory Control • Strong Computer Acumen Problem Solving

• •

Office Management • Excellent Communication Detail Orientated

• •

General Clerical Skills • Social Perceptiveness Quick Learner

• •

Data Entry & Analyze Data • Dictation High Call Volume

• •

Qualifications

Administrative/Clerical

• Prepared invoices, reports, memos, letters, financial statements and other documents, using word

processing, spreadsheet, database, and presentation software.

• Greeted clients and visitors and determined whether they should be given access to specific individuals.

• Attended meetings to record minutes.

* Reviewed files, records, and other documents to obtain information to respond to client requests.

* Operated office machines, such as photocopiers, scanners, facsimile machines, and personal computers.

* Reviewed, classified, and recorded survey data in preparation for computer analysis.

• Performed general office duties and maintained records management database systems, and performed

basic bookkeeping work.

• Retrieved, analyzed and filed incoming memos, submissions, records, documents and reports to

determine their significance and plan their distribution.

• Opened, sorted, and distributed incoming mail correspondences, including faxes and emails.

• Answered and directed telephone calls to appropriate parties or took messages.

• Inventoried and ordered equipment and supplies.

Maintained and updated filing, inventory, mailing, and database systems, either manually or using a

computer.

Employment History

Property Manager, Warren Properties, Las Vegas, NV 10/2013 Present

Administrative Assistant, PHASES INC., Las Vegas, NV 1/2012 – 8/2013

Administrative Assistant, Nationwide Ins., Las Vegas, NV 02/2011 – 12/2011

Medical Front Office Assistant, Helping Kids Clinic, Las Vegas, NV 03/2010 – 01/2011

Workforce Development, Desert Rose Adult Education, Las Vegas, NV 06/2009 – 02/2010

Education

Associates of Arts Degree, College of Southern Nevada Las Vegas, NV

Graduate, Desert Rose Highschool Las Vegas, NV

Reference

Wilma Gaines, Las Vegas, NV 702-***-****

Larry Blackman, Las Vegas, NV 702-***-****

Beatrice Ransome Las Vegas, NV 889 9682



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