SUMMARY OF QUALIFICATIONS

Over ** years of solid technical experience in the specific areas of Epic

HIM consulting, Data Processing, Business Analysis, Data Analysis, Systems

Analysis, Security Administration, HIPAA Security Officer, Software

Development, End User Testing & Training, Epic Application, Unit, and

Integration Testing, Production Support, Computer Operations, IT

Management, and Supervision. I am a very ambitious, hardworking individual

who effectively manages multiple tasks simultaneously obtaining positive

results. I am a detail oriented person who understands the business,

responds to the needs of the clients, resolves issues within a timely

manner, works well independently as well as in a team environment, and

performs necessary tasks to get the job completed in the most effective

manner.

SKILLS

. Master Files (BWQ, BWR, CER, CHL, DEF, DEP, DRG, DST, E1C, E2N, E2R,

E2U, EAF, ECL, EMP, ETX, HAC, HDF, HGP, HGR, HGT, HIP, HRX, HSD, IDB,

IDF, IDI, IDM, IIT, LPG, LPP, LPR, LRP, LQT, LSD, RPT, SDF, SER, VCG)

. Epic HIM Certified 2010/2012/2014

. C&A

. Workqueue and routing rule build

. RWB reports build

. 3M Coding and Reimbursement System (CRS) integration and

testing

. Coding and Citrix Integration

. Documentation review setup

. Code capture setup

. Security classification, role and menu build

. DRG/APR setup build and Imports

. BWQ and BWR build

. Identity

. Security Classification, role and menu Build

. Application script testing

. Hyperspace reports

. RWB reports

. Deficiency Tracking

. SDF, EAF and DEP Settings

. DEF settings

. RWB reports build

. LRP and LPG reports build

. HRX report build

. Dashboard build

. ROI

. SDF Settings

. LRP reports (along with LPGs)

. Hyperspace reports

. RWB reports

. ROI Letters and Smart Text

. Security classification, role and menu build

. Requester imports

. OnBase integration

. Dashboard build

EDUCATION

. Averett University, Danville, VA - B.S., Computer Science and

Mathematics, April 1991

1 WORK EXPERIENCE

Lucile Packard Children's Hospital, Menlo Park, CA

Epic HIM Analyst (Independent Consultant) - April 2013 to Present

(2014 Epic Build - 5/4/14)

* I am responsible for the HIM build for Release of Information

Module which includes the Dashboard Build, Report build, Requester

load/import, User security, System Build and Configurations, Save

to File setting, Fee schedule, and Epicare and MyChart Integration

within ROI.

* I am responsible for the HIM build for the Coding and Abstracting

Module which includes Work Queue/ Rules Build, Coding/HB

Dashboards, External Coding Statuses, 3M Coding integration,

Billing Indicators, System Build and Configurations, Doc Review

Setup, and Reporting.

* Building Epic testing environments that used in the

Application/Integrated Testing, and Training.

Cleveland Clinic, Cleveland, OH

Epic HIM Analyst (Independent Consultant) - September 2012 to April

2013

* I was responsible for the HIM production build for Coding and

Abstracting within the Main Campus of Cleveland Clinic also

covering the 20+ institutes that handles technical coding. Build

includes Work Queue, Rules, Coding/HB Dashboards, External Coding

Statuses, 3M Coding integration, Billing Indicators, System Build

and Configurations, and Reporting.

* Documented/gathered detailed processes for the completion of

Current/Future state Workflows.

* Built Epic testing environments to be used in performing Validation

Sessions, Application/Integrated Testing, and Training.

* Participated/facilitated workgroup sessions.

* Go-live was initially slated for August 2013, but was moved to

2015.

Sutter Health, Sacramento, CA

Epic HIM Analyst (Independent Consultant) - March 2012 to September

2012

* I was responsible for the HIM production ROI build for the

ambulatory sites within the Sutter Health network covering the

North Bay and South Bay areas that went live in production August

2012. Build included system level configurations for ROI service

areas, Fee schedules, Save to File settings, printer/fax mappings,

requester imports, workbench report builds, HIM build

documentation, coordinated employee security builds for each area,

participated in HIM workgroups with HIM leaders for workflow

changes, trained HIM leaders on ROI module, and coordinated all

HIM efforts related to HIM build.

* Modified and updated training material and HIM simulators from

version 2009 to 2010 to include additional functionality and

credentialed trainers within the ROI module.

* Produced/ran test scripts for ROI module and transcription/E-

Scription.

Cone Health, Greensboro, NC

Epic HIM Analyst (HIM Certified in ROI, Coding/Abstracting, DT) -

September 2010 to March 2012

* Responsibilities include: Building HIM related functionality in

the implementation of epic system, which included application

builds, writing test scripts, performing security administration,

updating System Definitions and configurations, user dashboards,

ROI fee schedules, print groups, printer device set-ups, print

class builds, fax configurations, and workbench report builds.

* I was responsible for handling the security builds of model user

logins, security roles, menu setup, sub templates, and security

classes associated with all HIM related job positions within all 5

HIM departments, and ambulatory sites that require ROI builds.

* Created requester templates, requesters imports, Hospital Billing

work queues, HB Routing/Workqueue rules, chart types, release

types, scanning and transcription matrix imports into Epic, CT

imports, deficiency configuration settings, Simple Visit Coding set-

up, DRG imports, and Billing DRG Mappings for each Fiscal Year, and

Grouper setup.

* Loaded 3M coding software along with Core Grouper software into

Test/Production servers. Interfaced 3M with Epic through Citrix.

Responsible for thoroughly testing interface/connectivity and

system functionality.

* I was responsible for handling the building/customizing of the HIM

reports in Hyperspace/Workbench specific to the different users

with HIM. Supplied the specifications for Crystal reports to the

Clarity Writers.

* I was responsible for being part of integrated workgroups,

Integration/Testing groups, Printer Groups, Document Management

Systems group, and the overall testing of the functionality which

would be pertinent to the success of the epic implementation.

* I successfully built/supported Epic Go-live for Cone Health Main

Campus

Systems Analyst II/ Security Administrator - July 2006 to September

2010

* Handled the security administration of the IDX/GE Health

Information System by creating/modifying/deleting user accounts,

assigning security roles to user logins, and

creating/modifying/deleting security profiles for database access.

* Created documentation for security related procedures/processes.

Responsible for working with external auditors by providing them

proper documentation and system data during annual audits.

* Responsible for providing support for the Premise BMD / BedXpress

applications by handling security administration, assisting staff

with data/system related issues, and performing software updates to

the servers, as well as maintaining all of the servers for day-to-

day operations.

* Responsible for handling the security administration of the

Thompson Ascent application as well as providing user support for

on-going production type issues.

* Responsible for providing updates to the following servers: 3M

Coding and Reimbursement, and IDX GE HSS/APC servers.

* Working on multiple projects related to application enhancements

and supporting multiple applications / systems by providing

reports, quick analysis, & timely solutions to complex issues.

AON Consulting, Winston-Salem, NC

Systems Analyst - September 2005 to July 2006

* Responsible for handling all data and application related issues

for client by analyzing complex issues and performing the necessary

procedures for a timely problem resolution.

* Making database insertions/deletions/updates to ensure the

integrity of the production database.

* Creating testing environment for users for the testing of system

enhancements or fixes.

* Researching and writing detailed specifications concerning

outstanding issues, and providing timely solutions / responses for

the correct course of action.

* Assigning work to team members, working on special projects, and

assisting peers to ensure all tasks are performed within the

project time lines.

Danville-Pittsylvania Community Services, Danville, VA

IT Manager- May 2004 to September 2005

* Responsible for managing IT department by supervising staff and

performing network and production support for all hardware and

software related issues within a HIPAA compliant environment.

* Designing screens, creating validation scripts, performing

maintenance, administering security levels of the client

information system and database, and making database updates, file

transfers, and data corrections.

* Manipulating and formatting data according to the state/federal

specifications and requirements issued.

* Utilizing different reporting tools to gather the Agency's data for

monthly, quarterly and yearly reporting, as well providing reports

for staff upon requests.

* Gathering requirements for all systems upgrades and installations

and performing them successfully: Moved computer room to another

location, Windows 2003 Upgrade, Client Information System Upgrade.

* Creating procedures and processes for staff on all computer related

projects and initiatives, and performing training sessions to

ensure these procedures and processes are clear and attainable.

* Serving as the HIPAA Security Officer and ensures all processes are

compliant and staff adheres to policies.

AON Consulting, Winston-Salem, NC

Production Support Analyst II - January 2000 to May 2004

* Responsible for ensuring the client server application was

functional according to system specifications.

* Skilled in creating accurate Adhoc reporting through Crystal and

Oracle using SQL*PLUS and PL/SQL.

* Successfully made database updates, inserts, and deletions in

production.

* Loaded and compared data files using SQL Loader and FTP.

* Perform data imports/exports and created scripts in Unix and SQL to

perform daily tasks.

New Breed Corporations - ISG Division, Greensboro, NC

Implementation Systems Analyst- April 1998 to January 2000

* Part of implementation team traveling to various locations to

assist in the successful installation of SQL Server application

that supported an in-house web application.

* Provided preliminary system analysis, software application testing,

and hardware configuration management. Ensured the application was

fully functional and met all the business specifications and system

requirements before application and hardware were installed.

1st Shift Lead Supervisor - December 1995 to April 1998

* Responsibilities included managing a 24-hour Data Analysis

Operation in a manufacturing environment with a staff of 11 people

including 2nd and 3rd shift supervisors.

* Created SOP to help facilitate the training process for new hires

and implemented new processes to improve the quality procedures

being performed throughout the automated data collection system.

3rd Shift Data Entry Supervisor - August 1994 to December 1995

* Responsible for the overall quality of worked performed during the

third shift operation.

* Balanced daily activities through production control, adjusted

inventory transactions, and error corrections.

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