Customer Service Sales Representative

**** ******** ***** 256-***-****

Guntersville, AL 35976 ******.*******@*****.***

Amanda Gregory

To obtain a full time challenging sales position with a progressive company offering opportunity based

on initiative and results.

Experience

Oct 2013-Present Charter Communications Albertville, Alabama

Customer Service / Outside Direct Sales Consultant

• Exceeded monthly quota by going door to door knocking for addresses assigned to work

offering non-existing Charter customers our products such as internet, phone, and cable.

• Attended weekly morning and evening meetings to discuss goals with supervisor.

• Submitted monthly reports for new sales revenue, customer tracking sheets, and mileage travel

reimbursement.

Nov 2012-June 2013 Earthlink Business Arab, Alabama

Customer Service / Toll Free Department

• Responsible for immediate response to inbound calling for trouble tickets for business

customer’s toll free lines

• Create new files for new business/toll free accounts

• Work together as a team to provide excellent customer care to our toll free customers

Jan 2010-Oct 2012 Verizon Wireless Guntersville, Alabama

Customer Service / Sales Representative

• Responsible for exceeding monthly sales dollar quota and new activations per month to new

and existing customers

• Prepared new business quotes for new and existing customers

• Searched data base for best rates from various underwriters

• Assisted customers in understanding their individual call, data, and home phone plans.

• Responsible for all daily activities including but not limited to answering phones,

setting appointments, assisting walk ins

September 2006-June 2009 Direct General Insurance Agency Bonita Springs, Florida

Customer Service / Sales Representative

• Responsible for selling auto, homeowners & life insurance

• Prepared quotes for new and existing customers

• Searched data base for best rates from various underwriters

• Assisted customers in understanding their individual insurance needs

• Consulting clients with their individual insurance needs

• Responsible for all daily activities including but not limited to answering phones,

setting appointments, assisting walk ins

2006 440 Customer Service License – State of Florida and Alabama

Licenses 2006 215 Life & Health & Annuities – State of Florida and Alabama

Rent Roll 2000, AMSI, Word, Excel, Lotus, PowerPoint, XP all Microsoft programs

Computer

Skills

Attached Below

Reference

References

For

Amanda Gregory

PROFESSIONAL REFERENCES:

Rebeca Bermudez-former manager at Verizon Wireless

Melinda Plemons-former co worker from Charter Communications

Donny Barnes-store manager Verizon Wireless

PERSONAL REFERENCES:

Regina Fossett- Guntersville, Alabama - 256-***-****

Erin Galloway- Guntersville, Alabama- 256-***-****

Kelly Clark- Guntersville, Alabama- 256-***-****

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