Tina Kaiser

Rosenberg, TX

acecc9@r.postjobfree.com - 832-***-****

WORK EXPERIENCE

Sales Represenative

Cricket Wireless - Houston, TX - February 2011 to February 2013

• Greet customers and ascertain what each customer wants or needs.

• Describe merchandise and explain use, operation, and care of merchandise to customers.

• Compute sales prices, total purchases and receive and process cash or credit payment.

• Maintain records related to sales.

• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons,

and vouchers, balancing cash drawers, and making deposits.

Sales Manager/trainer

Zain Wireless - Houston, TX - November 2006 to February 2010

Resolve customer complaints regarding sales and service.

• Plan and direct staffing, training, and performance evaluations to develop and control sales and service

programs.

• Confer or consult with department heads to plan advertising services and to secure information on equipment

and customer specifications.

• Confer with potential customers regarding equipment needs and advise customers on types of equipment

to purchase.

• Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate

or other subjects of sale.

Receptionist/Administrative Assistant

Rc kennels - Houston, TX - September 2002 to December 2006

receptionist

Nov 01, 2002 - May 02, 2006

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages,

or scheduling appointments.

• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to

specific destinations.

• Transmit information or documents to customers, using computer, mail, or facsimile machine.

• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating

calculators or computers to work with pay records, invoices, balance sheets, or other documents.

• Provide information about establishment, such as location of departments or offices, employees within the

organization, or services provided.

• Schedule appointments and maintain and update appointment calendars.

• Receive payment and record receipts for services.

• Conduct tours or deliver talks describing feature

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