Customer Service Representative
Resume:
KEONA HARDRIDGE
Raytown, MO *4133
C: 913-***-**** or 816-***-****
acec89@r.postjobfree.com
Objective:
To obtain a position that will allow me to utilize my skills or past job
experiences.
Education:
Westport Edison Senior Academy
Graduated: July 2003
Diploma/ Basic Studies
Qualifications:
Customer Service-5 year’s experience
Sales-1years experience
ICD-9 and CPT Coding
Insurance/Office Billing
Medical Terminology
Microsoft, Word, Excel, Power Point, and Access
Telemarketing
Data Entry
Work History
03/2014- Present Kansas University Hospital, Kansas City Kansas
Transporter
Job Description: Transfer patients to different parts of the hospital
( X-ray, surgery ect. )
7/2011-11/2013 Integrity Financial Partners, Overland Park, Kansas
Customer Service Rep
Job Description: Answered inbound call from clients from around the world. Input personal data into
system to retrieve account info. We promoted prepaid cards with different promotions connected to our
prepaid card. We opened and closed accounts. We transferred funds from account to accounts. Trained
new hires.
2/2011-5/2011 Internal Revenue Service, Kansas City, MO
Seasonal Tax Examiner
Job Description: Exam 1040X Tax form to correct math errors and to update tax payer personal
information in a timely but accurate manner.
03/09-09/2010 Bethlehem Home and Health Care Kansas City, MO
Home Aid
Job Description:
Travel to senior’s residence to help client to get dressed, feed and clean
Residence.
11/06-2/09 HR Block Kansas City, MO
Customer Service Representative
Job Description:
Took inbound calls and use computer system to input information given
over the phone.
Advertised new account and debit card benefits, processed new information
changed within that day. Transfer money, debit cards to other accounts
and reset pins numbers for debit cards in a timely manner.
9/04-10/06 Internal Revenue Service Kansas City, MO
Data Transcriber
Job Description:
Entered information from tax return forms into computer base in a timely
manner and in correct form.
Contact this candidate