Customer Service Manager

Gregory F. Johnson, CPP, SPHR

**** ****** ***** **., *****, UT 84093

Home: 801-***-**** Cell: 801-***-**** Email: acebx8@r.postjobfree.com

May 27, 2014

HR Management

Challenger Schools Corporate

Position: HR Manager – Sandy

Dear HR Management,

I am very interested in the HR Manager opening. This immediately attracted my attention because of my previous work experience and recent education makes me such a good fit for your needs.

I have years of excellent practical experience and training in management as is summarized in my resume.

Along with my work history, here are a few qualifications I can offer your company:

• Developed a strong team with powerful customer service skills, low turnover, and high customer satisfaction. Resulted in stronger client-employee relationships, saved training costs and better teams.

• Created auditable procedures that assured daily reconciliations were perfect.

• Confidently and frequently met with customers (internal and external) to communicate complex and simple issues and department needs, to resolve misunderstandings and explain variances. Facilitated a closer partnership with clients and management.

• My Lead-From-Ahead management style paved the way for me to coach, mentor and strengthen individuals and departments.

• Rewarded employees for their ideas and suggestions with recognition and spiffs. Resulted in friendly competition on increasing process efficiencies and problems solving techniques.

• Served as problem resolution and escalation resource. I can listen proactively and reflect understanding of the client’s concerns to alleviate the issue.

I’m eager to learn more about the position and to discuss my qualifications and skills with you and answer any questions you have about my enclosed resume. I can be reached by phone any time at 801-***-****, either during or after regular business hours. Thank you and have a great day!

Sincerely,

Gregory F. Johnson

Gregory Johnson, CPP, SPHR

1379 Willow Vista Dr., Sandy, UT 84093

Home: 801-***-**** Cell: 801-***-**** Email: acebx8@r.postjobfree.com

America – A Brief Essay

I taught 5th grade for six years. My favorite topic was the Civil War in American History. Our team made the units very special and pulled materials, simulation games, texts and videos from the most authentic sources possible. We tried to bring it alive by studying actual battles, families and leaders. How the Southern army wandered into Gettysburg, looking for shoes, but found the Northern army instead. We memorized the Gettysburg Address. We understood the generosity of General Grant’s acceptance of General Lee’s surrender by letting the southern soldiers keep their horses, guns and ammo.

Without apology and without exception, America is the greatest nation to have existed on planet Earth. It was established by men and women who desired religious freedom and were willing to sacrifice their all to obtain it. The strength of their commitment was tested many times and in many ways. A very enlightened group of men and women were brought together to establish a free government, a republic, governed by the people, of the people and for the people. The American experiment was started and continues through today. The Constitution has been established to create separation of powers and protect state verses federal rights. Amendments and the Bill of Rights brought protections for many liberties which we consider inalienable and God-given to all men. These must be preserved through educating and training future generations on their precious and invaluable nature.

There have been strong leaders throughout our history to prolong and strengthen this nation. President Lincoln stood to support the constitution and bring a peaceful and compassionate resolution to the separatists’ issues. President Reagan tore down walls for the cause of freedom here and around the world.

At no other time in our nation’s history have these rights and freedoms come under such direct attack from within our own borders and are actively being destroyed by those sworn to protection them. There is a dominate voice in our nation and world which belittles and denigrates the principles of freedom and traditional values that are required form citizens of substance and strong character.

It is our duty and obligation to support the cause of freedom through voting our conscience, studying and understanding our past and making efforts to preserve the blessings we enjoy to our children and their children. Charter schools are one of the best defenses of honest education unadulterated by teachers’ unions, common core and other government actions.

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