Shabir A. Nawabi

*** ****** ***** ***** +1-615-***-**** (c)

Nashville, TN 37217 acebt4@r.postjobfree.com

To translate my extensive Naval training and experience of working in

Objective

a team environment, and independent projects and reports without

direct supervison. Into successful information technology employment.

Experience

Dell Incorporated ● Troubleshooting and resolving software hardware issues

ADT help desk ● Setting up and installing Network Printers.

Dell Campus ● Supported ADT Employees with Office 2007

Sending receiving email through Outlook

Nashville, TN

Recovering deleted documents

Tech support Agent

DEC 2013 PRESENT ● Paying attention to detail, while taking notes and understanding the

needs of ADT employees and efficiently solving them

● Acting in a professional manner with less technically savvy employees

● Integrated Army/Navy Personal in a new Joint Service command.

United States Navy

●

Traumatic Brain Injury Unit. Non Commissioned Officer in charge of the TBI unit, handling customer

Walter Reed National Military service, maintaining computer equipment and printers for the unit

Medical Center

Bethesda, MD

Leading Petty Officer

May 2012 JAN 2013

1st Marine Division ● Worked with Marines and Naval Construction Battalions building roads

2nd Battalion, in Helmand Province in Afghanistan.

7tth Regiment ● Rendered life saving first aid in intense combat situations

Afghanistan ● Maintained Malaria precautions for over 800 U.S personal.

Combat Medic

● Awarded Navy Achievement Medal

AUG 20010 MAY 2012

United States Navy ● Worked in a team, maintaining internal submarine network for printers, file

USS Santa Fe servers, and remote assistance.

Pearl Harbor, HI ● Troubleshooted and replaced defective computer components in time

Electricians Mate sensitive and high pressure situations.

FEB 2006 AUG 2010

Teletech ● Troubleshooting and resolving software hardware issues

Supporting AT&T ● Trouble shooting Network Interface Cards

Los Angeles, CA ● Trouble shooting Dial up Modem and VPN issues.

Tech Support agent

MAR 2003 JAN 2005

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