Customer Service Sales
Resume:
Edward T.
Smith
Cell: (434) 444-
2014
**********@*****.***
Objective: I want to contribute to an organization that can use a skilled
Insurance, customer service agent who is known for attention to detail, as
well as dedication to high standards in quality control and conflict
resolution.
Skills: Problem Solver Microsoft Quick Learner
Conflict Resolution
Training Excel Self-
Managed
Experience:
Capital One - CSR Customer Relations
Richmond, VA
-Managed stress, found solutions and calmed customers
- Responded to 200+ calls a day from customers
- Resolved customer's problems
- Handled high volume of business in a fast-paced environment
- Researched billing problems, trouble shooting
- Issued credits
In Service America -Sales and Customer Service
Lynchburg, VA
- Sold and serviced 150+ accounts to repeat, residential and commercial
clients
- Managed customer orders
- Responded to 200+ calls a day from customers
- Provided high quality service, sold customers on our business
- Handled high volume of business in a fast-paced environment
Explore Talent - Sales and Customer Service
Los Angeles, CA
-Sold and serviced 150+ accounts to repeat residential and commercial
clients
- Managed customer orders
- Provided high quality service: sold customers on our business
- Assisted in training new employees
The Gurin Company CBS Studio Center- Production Assistant
Los Angeles, CA
- Answering phones, emails, copies and faxes
- Set up computers, wireless and internet for office employees
- Assisted producers, researchers, writers and root production
- Handled high volume of business in a fast-paced environment
Homesite Insurance - Sales Agent
Phoenix, AZ
- Customer Service
- Sales and service of Home owner, Renter, and flood insurance
- Handled high volume of business in a fast-paced environment
Education:
E.C. Glass High School
Lynchburg, VA
Virginia Commonwealth University
Richmond, VA
References: Available upon request
Contact this candidate