Sean Ortega

**** *. ******* ******* ***

Aurora, CO 80014

Cell Phone: 303-***-**** acebn1@r.postjobfree.com

PROFESSIONAL OBJECTIVES

To acquire a challenging position where I can utilize my professional knowledge, sales

experience and strong customer services skills for the benefit of the company

EMPLOYMENT SUMMARY

Oct 2013 - Present Liberty Mutual Insurance Centennial, CO

Senior Inside Claim Representative, Total Loss Unit:

• Investigate, evaluate, and negotiating auto claims in order to reach a fair and equitable

settlement for all parties involved

• Provide coordination with internal functions to include appraisal operations, Special

Investigation Units, Region Counsel, Subrogation and Salvage

• Maintain an effective diary system, manage file inventory, and document claim file

activities in accordance with established procedures

• Deliver top tier customer service while working within my limits of authority

Dec 2011 – Oct 2013 T - Mobile Centennial, CO

Sales Representative:

• Demonstrated success selling internet services, phones and premium device insurance. In

doing so, I have been acknowledged for providing excellent customer service as well as

exceptional technical support

• Met and/or exceeded monthly sales goals and quotas on a continual basis

May 2007 – Oct 2013 My Real Estate Guy

Littleton, CO

Associate:

1

• Managed financial receivables while maintaining electronic records of payments due,

past due, and delinquent

• Responsible for data management, requiring competency and accuracy with Excel, Word,

Tenant File, proprietary ledgers and other electronic databases

Oct 2011- Dec 2011 American Family Insurance Littleton, CO

Licensed Property and Casualty Producer:

• As a licensed staff assistant, I focused my efforts on the sale of property and casualty

insurance at a competitive price, while striving to deliver outstanding customer service

EDUCATION

2007- 2012 Metropolitan State University of Denver Denver, CO

• Bachelors of Science in Sport Industry Operations

• Minor in Business Marketing

• 3.0 GPA

2

SELECTED QUALIFICATIONS/SKILLS

Sales and Revenue Enablement:

• Drive revenue through various sales tactics and strategies. Enthusiastic personality and

tolerance for travel ensured quality clients visits to talk about and demonstrate products

and services

Negotiation Skills:

• Establish fair and unbiased deals amongst all parties while keeping the company’s best

interests in mind

Strong Writing Credentials:

• Draft and create in depth Process Documents for a structured corporate environment

3

Contact this candidate