Customer Service Representative

Brooke Surrett

Customer Service Representative Lafayette

LaFayette, GA

acebh2@r.postjobfree.com - 423-***-****

Certified Medical Assistant graduate from the Academy of Allied Health Careers in Chattanooga, TN February

2014. I am able to obtain vitals from patients, assist in physical exams, sterilize equipment, perform laboratory

testing, draw blood and set up and prepare exam rooms. I have an excellent knowledge of charting patients,

making calls to patients, administering injections and medications as prescribed by Physician. My main

objective is to excel in my career and be the best at what I do while providing financial stability for my family. I

have always had a passion for helping people and working in the Medical field. I am eager to find a rewarding

career in Medical Assisting. I have worked many hands on jobs and as I grew and learned more about the

complexities of business, I became more efficient with time, energy and materials used. I've also learned the

importance of punctuality, accuracy, and adapting to ever changing environments.

WORK EXPERIENCE

Customer Service Representative Lafayette

GA. I - July 2013 to September 2013

learned a lot at this time in my life about Customer Service, helping and caring for the public and handling

money and being accurate in figures and amounts. I learned how to enter loan payments, make bank deposits,

tag and title rules and regulations and how to handle adverse customer situations.

Packaging Manager Lafayette

Borders Unlimited - May 2011 to June 2013

GA. I had to keep track of outgoing orders and collect them from the Warehouse and decide the amount and

size of boxes that they should be placed in. I also had to manage the pallets to be shipped, Incoming deliveries

to the warehouse, and organize the urgency of each order. I had to keep track of each of these categories of

shipping and shipments using a computer database server stationed at the home office. Product information,

MSDS sheets and bills of lading were kept on file as well as all shipment tracking.

Chattem Inc - Chattanooga, TN - March 2009 to October 2010

Process line temporary packager Chattanooga, TN. During my time here I worked on an assembly line were

I checked labels, cleaned product bottles, peeled old labels to be repaired and ensure structural integrity of

product tubes and packages. I was a temporary worker at this job and my job tenure had ended.

Sandwich Maker

Subway - Chattanooga, TN - January 2007 to March 2009

and Summerville, GA locations I learned a lot about working with the public and how to compose myself in a

high demanding atmosphere. I made sandwiches, cleaned, prepared breads and vegetables. I also ran the

cash register and learned a lot about taking money and making deposits. I learned how to provide customer

service and how to manage other employees.

At this time I would like to express my gratitude for reviewing my Resume'. I am a fast learner and strive to

be the best I can be everyday for my family, career and my future. Thank you for your time and consideration.

B. Surrett, CMA

EDUCATION

Medical

Academy of Allied Health Careers in Chattanooga - Chattanooga, TN

February 2014

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