Manager Human Resources
Resume:
Joann Pagliuca
Howell, NJ *****
******@***.***
Executive Summary: Distinguished management professional with a
consistent record of exceeding performance expectations. Experience in
supporting executives and creating creative strategies to enhance internal
operations. Proficient in all of the standard office desktop software, CRM
applications and design programs. Diversified skill sets covering
administrative support, client relations, writing, human resources &
recruiting, account management and project management. Excellent inter-
personal, phone and digital communication skills.
Experience:
2012 - Present Brandywine Assisted Living -Shrewsbury, New Jersey
Business Office Manager/Human Resources Director
. Complete financial information to residents, responsible parties,
corporate staff and insurance carriers.
. Review bills for accuracy and process complete/approved invoices
for payment
. Prepare oral and written reports to the Executive Director and
Corporate Accountants regarding status of A/R collection issues.
. Insure timely posting of cash receipts via direct deposit, rapid
deposit, cash or credit and maintain manual log
. Perform month end closing procedures and billing functions
. Update daily census
. Ensure all ancillaries are processed in system
. Maintain accounts payable by reviewing bills for accuracy, pay
vendors authorized by Executive Director using proper GL codes
. Attendance Enterprise and Paylocity for Payroll processing
. Kronos for hiring potential employees
. Maintain payroll processing by calculating hours, time cards, and
payroll submission.
. Complete all new hire information and set up for orientation
. Provide information regarding verification of employment, wages,
direct deposits for employees
. Orient new employees explaining policies, procedures, safety,
benefits
. Ensure in compliance with federal and state employment regulations
regarding wages, overtime, workmans compensation issues.
. Investigate and respond to staff questions regarding payroll and
benefit issues
2011 - 2012 Monmouth Care Center - Long Branch, New Jersey
Assistant Admissions
. Assist resident and resident family with tour of facility to ensure
proper concerns are addressed
. Admit, transfer and discharge resident according to policy
procedures
. Maintain a current listing of all residents and assigned room
numbers
. Admit and prepare identification records for residents in
accordance with policy and procedures
. Collect, assemble and check admission papers, forward to
appropriate departments
. Review and explain to resident or guardian, room rates, billing
procedures, privileges, restrictions, resident care
. Maintain Billing procedures - Medicare/Medicaid regulations
. Assist hospital liaison when necessary
2009 - 2011 Monmouth Care Center - Long Branch, New Jersey
Business Office Manager/Payroll
. Set up and maintain financial files for residents: billing, admission
papers, state and Medicare reimbursement documents; coordinate and
collect accounts receivable and past-due accounts
. Review payment policies and procedures with new admissions and their
responsible parties
. Assist Social worker with petty cash and resident personal expenses.
. Prepare billing for agencies, Medicare/Medicaid; ensure posting of
ancillaries and perform month-end closings
. Assist the Payroll Coordinator when necessary
. Submit worksheets to Payroll Department on timely manner using
Paylocity
. Prepare new hire packets and enroll new hire into time clock - using
Kronos
. Supervise all Receptionists and Smoking Monitors
. Ensuring that there is adequate supply of stationery and equipment for
facility.
2007 - 2009 Women's Physicians & Surgeons - Manalapan, New Jersey
Office Manager
. Set up and coordinate schedules for 7 OB/GYN's in busy medical office
. Coordinate appointments and meetings using scheduling system
. Perform daily, weekly, monthly billing for practice
. Complete insurance verification
. Data entry on computer software (PerfectCare)
. Maintain payroll on a weekly basis.
1994 - 1996 Haythe & Curley - New York, New York
Legal Secretary
. Performed secretarial work which included typing and handling papers
and correspondence of legal nature, such as contracts, briefs,
warrants, summonses, complaints, indictments, motions, subpoenas, and
papers for filing and serving.
. Remained knowledgeable of current legal procedures and terminology.
. Proofread legal documents. Arranged appointments and meetings.
. Answer telephone calls, provided information, and accurately handled
received information.
. Handled incoming and outgoing mail. Established and maintained files
and records relating to administrative and litigation matters.
. Took and transcribe notes and dictation.
. Maintained a calendar for attorney and assured that complete
information is available for all matters.
. Volunteered in Help Desk Program to help transition from old software
to new software
1992 - 1994 McCarter & English - Newark, New Jersey
Legal Secretary
. Organized meetings, appointments for attorneys
. Handled many office affairs including organizing dates for hearing
motions for attorneys and filling motions with the court
. Responsible for routine office work
. Filling, faxing, dictation and answering phones
1990 - 1992 Davis Polk & Wardwell - New York, New York
Legal Secretary
. Assisted two senior partners
. Responsible for preparation of legal documentation
. Filing, faxing, dictation and asnwering phones
. Creating charts and graphs for organizing business
EDUCATION:
. 1987 - 1988 Katherine Gibbs - New York, New York
Information Word Processing, Secretarial Course
(Certification)
. 1984 - 1987 Bishop Ford High School - Brooklyn, New York
Marketing/Management; Accounting and Secretarial
Course
SKILLS: Notary - Typing - 70wpm, Microsoft Office, Excell,
Marketing and Management, Accounting and Secretarial
Course, Paylocity and Attendance Enterprise, IHN Software,
Great Plains AP, Kronos
REFERENCES: Available upon request
Contact this candidate