Jon W. Cram

**** *******

Phone: 810-***-****

Swartz Creek, MI 48473 Cellular: 810-691-

4331

E-mail: acebd3@r.postjobfree.com

Objective: I have a strong understanding of business operations. My

career has taken me from managing in a retail automotive

accessory scenario to the supervision of multiple presses

producing parts in a stamping plant scenario. I am

interested in continuous improvement and motivating

employees to make a quality product that meets the

customer's expectations.

Work Experience:

Aerotek Flint,

Michigan

Production Group Leader - Flint Metal Center 1/3/2012-10/25/2013

. Responsible for 22 employees

o Supervise 3 large conventional press lines & 1

blanking press per shift

o Manage employee attendance, call ins and payroll -

Kronos entries

o Work with trades and die room departments to team

solve build issues

o Coordinate production schedules daily

. Business Process - GMS knowledge, understanding and

application of:

o People involvement

o Standardization

o Built in quality

o Short lead time

o Continuous improvement

. Quality Processes

o Make decisions on product quality standards during

each run

o Implement enhanced inspections for defects

o Communicate customer concerns - quality alert

bulletins

o Total Run Analysis

o Quality report outs - prepare and present

resolutions

. Sheet Metal experience with both Class A and Class B

metal

o Burring, pullback, trim edge, die dirt, lows,

highs, halo issues

. Coach and Teach

o Communicate task information & job element sheets

o Assist team in problem solving - 5 why's and

fishbone diagrams

o Enforce team standardize work

o Evaluate team member performance

. Team Build

o Ensure work place organization

o Encourage continuous improvement using PDCA method

o Answer committee calls with Union

o Resolve employee conflicts

. Safety processes

o Develop safety incident reports

o OSHA 301 reporting - recordable & non-recordable

o Prepare and present Safety reports

. Microsoft Office

o Excel

o Word

o Outlook

General Motors Flint,

Michigan

Per Diem Group Leader - Flint Metal Center 9/24/2011 -

12/31/2011

. Responsible for 14 employees

o Supervise 2 progression press lines during shift

. Job experience is the same as above

General Motors Flint, Michigan

Line Team Operator - Flint Metal Center 7/18/2011 -

9/23/2011

. Working within a team

o Racking parts

o Log & tag baskets for shipment

o Contain and correct non-conforming product

. Understanding quality standards

o Knowledge with surface defects for both inner &

outer metals

Swartz Creek Schools Swartz Creek, Michigan

Substitute Teacher 2009 - 2011

. Focus on Elementary and Middle School

. Working with special needs children

Fast Wireless Owosso,

Michigan

Cellular Sales & Service Representative 8/02/2010

-3/25/2011

. Assist customers with solving their communication needs

Duke's Car Stereo 1986 - 2010 Flint,

Michigan

Service Manager - Cellular Repair 6/1/2000 -

8/1/2010

. Developed and managed successful cellular service

department

. Responsible for running 6 service centers in Mid-

Michigan

o Responsible for 9 service technicians

. Ordering inventory

. Resolving customer complaints

. Repair & program cellular devices

Sales Manager of Store 1/1/1996 - 5/31/2000

. Responsible for a team of 10 employees

Sales Cellular and Car Audio 1/6/1986 -12/31/2005

. Sales Representative for retail vehicle aftermarket

company

Education:

The University of Michigan-Flint Flint,

Michigan

. Graduated from School of Management with distinction

. Earned Bachelor in Business Administration

. Concentration in Operations Management

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