Technical writing, training, project management

Sandra Rosputko

Instructional Designer Training Specialist

**** ******** ****** ***** *** Vegas, NV 89129

Mobile: 703-***-****

Email: aceb7w@r.postjobfree.com

Security Clearance : USPS Sensitive Trust Sensitive

Employment

Instructional Designer / Training Specialist – US Postal Service, Office of Inspector General

2009–Present - Washington, DC

Responsible for the effective development, coordination, and presentation of training and development programs for all employees.

Developed a variety of classroom and eLearning/computer-based training (CBT) courses for the Office of Inspector General (all

components), using professional curriculum design and development principles, methods, and stat e-of-the-art-training technologies,

such as SharePoint, FLASH, Captivate and Microsoft Office applications.

Delivered orientation and onboarding programs for new employees, and newly promoted/transferred employees to set them up for

success.

Collaborated with training team and subject-matter-experts to perform analysis and research for training projects, in order to develop

training programs for all Postal components.

Demonstrated strong writing and editing skills by developing course curriculum content, and often times, edited content received by

subject-matter experts.

Developed facilitator/participant guides, course catalog/materials, quick reference guides, storyboards, graphics, project timelines,

training reviews and assessments.

Developed several information materials, such as brochures and presentation materials such as newsletters and flyers for brow n bags.

Developed and edited SharePoint collaboration sites and wikis, and trained Postal personnel in SharePoint technologies.

Consulted and collaborated with training team and subject-matter-experts to perform analysis and research for training projects,

in order to develop training programs for all Postal components.

Served as project lead, managing multiple tasks, delegating suggestions and duties to other team members regarding work tasks,

often times working under tight deadlines.

Provided technical and administrative support as needed to headquarters staff and field agents.

Training Specialist – Horizon Academy

2006-2009, Las Vegas, NV

Managed the full range of Training and Human Resources department.

These duties included employee relations, staffing and recruiting logistics, development and training, benefits and compensation, and

guidelines sufficient to support the school’s concepts, regulations and laws.

Designed and conducted new hire orientation training for new employees to explain personnel policies, compensation, and benefit

programs, and human resource policies and procedures.

Interviewed job applicants; reviewed applications/resumes; evaluated applicant skills and made recommendations regarding applicant’s

qualifications.

Administered and explained benefits to employees, served as liaison between employees and insurance carriers.

Attended senior management meetings to provide employee updates, and e xplain any benefit program changes.

Recommended, developed, scheduled and conducted training and development courses.

Developed and evaluated training materials, such as training procedural manuals, course materials, job aids, tutorials,

facilitator/participant guides, and visual materials.

Reviewed and updated job descriptions as needed.

Developed and maintained employee handbook.

Maintained employee files and records, and assured completeness of files.

Developed and maintained relationship with employment agencies, and other recruitment sources.

Training Specialist – US Department of Justice

2000-2006 (Washington, DC)

Developed, coordinated, scheduled and conducted business and technical training for new hires and current employees.

Developed and evaluated training materials, such as training procedural manuals, course materials, job aids, tutorials, facilitator and

participant guides, and visual materials.

Conducted Microsoft Office Application training, to include Word, Excel, PowerPoint, Outlook and Access.

Developed course materials, training manuals, job aids, tutorials, facilitator/participant guides, and project plans for application training.

Identified and assessed training needs of staff by conferring with managers and supervisors or conducting surveys.

Briefed executive and senior staff members all user concerns, issues and resolutions at weekly status meetings and provided suggestions

for new course implementation.

Sandra Rosputko Mobile: 703-***-**** Email : aceb7w@r.postjobfree.com

Produced training materials for in-house courses, as appropriate.

Facilitated the execution of all training plans and evaluated training effectiveness.

Monitored training costs to ensure budget is not exceeded, and prepare budget reports to justify expenditures.

Designed and maintained monthly calendar for executive and senior staff review and approval.

Provided training analysis and implemented improvements based on weekly training evaluations.

Education/Certification & Technical Skills

Course Name/Description School/Training Facility

Associates Degree in Computer Information Systems Humber College, Toronto Canada

Concentrated studies in Computer Information Technology

Bachelors in Education Fort Hays State University

General Education with a Concentration in Training & Development

Human Resources Management Certification Southern Nevada Community

College

Instructor Designer Certification Langevin Learning Services

Project Management for Trainers Certification Langevin Learning Services

E-Learning Designer Certification American Society for Training &

Development (ASTD)

Microsoft Office Certification: Microsoft Office Specialist Microsoft Office Learning & Testing

Word 2007, Excel 2007, PowerPoint 2007, Outlook 2007, Access 2007 Center

CompTIA A+ Training: Certiport Testing Center

This training included the following topics:

Maintenance of PCs, mobile devices, laptops, operating

systems.

CompTIA Network+ Training:

This training included the following topics:

Network technologies, installation and configuration, media and

management, and security.

Microsoft SharePoint Training 2010 Microsoft Office Learning & Testing

Getting Started with SharePoint 2010 Center

Managing SharePoint 2010 Features & Solutions

Managing SharePoint 2010 Pages & Components

Managing SharePoint 2010 Sites, Lists, & Libraries

Microsoft SharePoint 2010: New Features for Power Users

Upgrading to Microsoft SharePoint 2010

Planning a SharePoint 2010 Upgrade

Using SharePoint 2010 with Office 2010

Design Tools: Captivate 5/6, Articulate Storyline, Lectora Snap, Camtasia Microsoft Office Learning

Adobe: Illustrator, PageMaker, Photoshop Adobe Learning

Software Tools: SharePoint 2007/2010, Visual Basic for Applications,

Microsoft Project, Microsoft Publisher, Microsoft Visio

Professional References

Ms. Tara Gomez: United States Postal Service, Chief Technology Office, 703-***-****

Ms. Lucine Willis: United States Postal Service, Office of Audit, 703-***-****

Ms. Sara Harlan: United States Postal Service, Office of Investigations, 907-***-****

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