Customer Service Human Resources

Sherry L Carter

*** ***** ****

Tyrone, GA *****

H: 678-***-****

Cell: 678-***-****

aceb0j@r.postjobfree.com

Objective To obtain an appropriate position where my skills are best suited

in order to become an asset to your company.

Employment History

World Airways - 101 World Dr - Peachtree City, GA 30269

4/5/04 - 3/29/14: Human Resources Administrative Assistant

Reason for Leaving: Massive company shutdown due to Bankruptcy

Duties & Responsibilities

Acted as department receptionist by greeting and directing visitors,

answered company telephone line and assisted callers as needed.

Maintained applicant logs for Affirmative Action Plan. Distributed resumes

to recruiters on established process. Supported staffing process by

maintaining, creating, and updating forms and packets to include new hire

and interview packets.

Conducted E-Verify for New Hire/Re-Hire Employees when applicable.

Provided verification of employment to outside inquiries either orally or

in writing.

Supported the Director of Human Resources with administrative duties such

as creating reports and implementing projects or performing tasks as

directed. Supported HR team members as needed.

Maintained personnel records by ensuring that files were kept up-to-date

and ensuring contents were appropriate.

Performed general administrative tasks such as filing, ordering office

supplies, photocopying, distributing mail and faxes, etc.

Entered data into HRIS system including address changes, name changes, or

as assigned. Performed HRIS system audits as directed.

Ordered flowers per employee request in compliance with company policy.

Reconciled floral bill at month end.

Maintained calendar of HR staff's out-of-office and vacation schedules.

Scheduled, Maintained, Tracked and Entered Ratings for Performance

Management in ADP System maintaining spreadsheet for Global Aviation

Holdings, World Airways, Global Shared Services and North American Airlines

Employees. Ensured all Performance Management Processes were received in a

timely manner.

Maintained:

Employee Referral Program Award

Monthly Active Employee List

Monthly Headcount Report

Monthly Employee Service Awards (Letter and Service Pin)

Annual I-9 Audit

Quarterly Job Description Audit

Quarterly Organizational Charts Audit

Quarterly Termed Audit for IT Department

Collected and tallied weekly contributions to designated charitable

organizations

Performed other duties as assigned

Knowledge/Skills/Abilities

Proficient in MS Office Suite

Proficient in Excel

Excellent interpersonal and customer service skills

Demonstrates ability to protect confidential and privileged company

documents and records

Knowledge of HRIS systems

Contact this candidate