THOMAS DICKEY
** ***** **** ****** ( Lambertville, New Jersey 08530
732-***-**** ( aceaza@r.postjobfree.com
LOGISTICS AND PROCUREMENT PROFESSIONAL
Highly experienced in supply chain management in manufacturing, finance,
planning and analytics. Proven leader who manages more than $2 billion in
annual procurement across 1 million skus from over 3,000 vendors. Managed
several of the top projects in the company including renegotiating terms of
sales with leading suppliers, designing/building a one million square foot
distribution center. Created and managed part of the entire supply chain.
Budgeting ( Cost / Benefit Analysis ( Expense Control ( Financial Analysis
( Internal Controls ( QC / QA
Change Management ( International Business ( P&L ( Project Management (
Strategic Planning ( Scheduling
Team Leadership / Motivation ( Policy Development ( Data Warehousing (
Presentations ( Sales Forecasting
Merchandising ( Ecommerce ( Distribution ( Inventory Management ( Logistics
( Outsourcing ( Vendor Relations
Procurement / Purchasing ( Cost Reduction ( Ops Management ( Process
Improvement ( Risk Management
PROFESSIONAL EXPERIENCE
BARNES AND NOBLE, Inc. ( New York, New York ( 9/2009 to Present
Fortune 500 company and leading retailer of content, digital media and
educational products.
Director, Supply Chain Planning
Responsible for end-to-end management of company's supply chain planning,
procurement and sourcing. Partner with Distribution and Logistics to move
over more than one million unique sku's through the value chain.
Achievements:
. Facing a lack of an automated transportation management system providing
visibility to flow of goods through the supply chain, managed project to
assess several different transportation management systems including JDA
and Manhattan. Work closely with core team to assess each solution.
Perform due diligence on each solution provider. Calculate ROI and IRR on
each solution to make appropriate selection. Core Team chose a provider
to develop a system to specifically solve transportation needs. Two-year
project green lighted and implemented two key improvements that will
yield first year savings of more than $1 million.
. There was a fractured planning process across multiple parts of the
company leading to a disruption and poor execution during key holiday
period. Developed an integrated sales and operations planning process
that links the merchandising and marketing strategies to supply chain
planning, distribution and store operations. With flawless execution in
peak period and during other seasons company is able to exceed business
plans and improve gross margins, reduce expenses and generate more free
cash flow.
. The book industry has been disrupted by the emergence of ecommerce and
digital publishing. Store assets as a vehicle for discovering printed
material are undervalued. Designed a program to highlight the showroom
features and value of the stores and marketed this program to the
company's top suppliers. The top six suppliers signed on to the new
program, which resulted in an additional $50 million in bottom line
profit to the company.
. Inventory in the supply chain was not positioned to support changing
needs of the business leading to overstocks in one area and out of stocks
in others. Result is a poor utilization of free cash flow. Re-calibrated
the inventory needs across the supply chain by analyzing POS signals to
move inventory to region where it will improve speed to market.
Eliminated unproductive inventory from the long tail assortment. Improved
inventory turnover in the supply chain by one full turn. Increased speed
to market by two full days. Reduced freight expense by having inventory
better positioned to serve customer needs. Reduced working capital tied
up in unproductive inventory by $50 million.
THOMAS DICKEY ( Page 2 ( aceaza@r.postjobfree.com
BARNES AND NOBLE, Inc. ( New York, New York ( 5/2006 to 8/2009
Director Merchandise Controller
Accountable for all P&L and financial management of inventory in two
distribution centers, achieving gross margin and inventory productivity
improvements year-over-year.
Achievements:
. Four wall costs to manage supply chain network were not part of terms
negotiations with key suppliers. Developed a new terms proposal with key
suppliers to include a warehouse discount as part of general terms. Added
an additional $20 million in bottom-line savings.
. Inefficient operations inside four walls of distribution centers leads to
increased operational costs and sub-optimized fulfillment to stores.
Designed a warehouse-slotting program that places product in optimal
picking locations to maximize throughput. Fully implemented slotting
program resulted in a 15% increase in productivity inside distribution
centers. Lowered operating costs and improved throughput.
. Sub-optimized freight network results in higher costs, longer order cycle
times and lost revenue. Re-engineered inbound and outbound freight
network by identifying lanes to bypass pool consolidation and line haul
directly to last mile agents. Achieved $3 million in year one savings,
improved cycle time to stores and improved customer service.
. The company outgrew its distribution network during a period of rapid
expansion. Served as leader on the project team to rationalize the
network and consolidate supply chain operations under one million square
foot state-of-the-art distribution center, an $80 million capital
project.
BARNES AND NOBLE, Inc. ( New York, New York ( 2/2003 to 4/2006
Manager, Financial Analysis and Operations
Managed all inventory planning and control functions for supply chain,
overseeing cycle counting, quality control, and reverse logistics
functions.
Achievements:
. No outlet to turn aging/obsolete inventory into cash. Developed multiple
outlets for moving aging/distressed inventory in a timely manner to
maximize recovery bringing in an additional $2.5 million per year.
. Once a year physical inventory process was too costly and ineffective.
Engineered a new cycle counting program and saved $1.5 million in
expenses.
. The warehouse management system was outdated. Developed and implemented a
new system, selected a provider and oversaw implementation.
. Sarbanes-Oxley required new set of protocols for documenting and
assessing internal controls. Documented all processes in the supply
chain/distribution area. Created complex flows of procedure. Assessed
control weaknesses and provided solutions for remediation. All
requirements in supply chain met standards of SOX section 404.
BARNES AND NOBLE, Inc. ( New York, New York ( 1/2001 to 1/2003
Operations Analyst
Led analysis for the Senior Warehouse Operations team supporting more than
750 retail stores as well as a $500 million ecommerce website.
Achievements:
. Faced a lack of clear labor standards in warehouse processing with no
visibility to overall performance. Collaborated with Kurt Salmon
Associates and served as project lead to implement engineered labor
standards in five distribution centers. Saw immediate improvement in
productivity across major warehouse functions. Sustained 20%
improvement in productivity and an overall annual labor savings of $3
million.
THOMAS DICKEY ( Page 3 ( aceaza@r.postjobfree.com
Cont...
. Needed to improve service to stores in Western US. Re-designed sub-
optimized ecommerce only facility into a multi-channel distribution
center. Improved cycle time to western stores by 3-5 business days.
Improved store in stock rates from increased cycle time. Able to
reduce safety stock on inventory in western stores by 10%.
BARNES AND NOBLE, Inc. ( New York, New York ( 1/1999 to 1/2001
Supervisor, Finance Operations
Supervised the reverse logistics and quality control programs to optimize
efficiency and quality across the organization. Served as project lead to
convert distribution centers from profit center to cost centers.
Achievements:
. Defective orders were leaving warehouse leads to stores with misaligned
inventory and shrink. Implemented a quality control process on outbound
shipments tracing defects to their source, working with operators to
improve accuracy. Defect rates decreased from 0.75% to 0.25% in six
months.
. Vendor settlement rate on returns exceeded acceptable levels. Implemented
tighter controls on inbound returns from stores and achieved better
tracking from warehouse to vendors. Reduced settlements by 25%.
EDUCATION
Bachelor of Arts in English and Philosophy
Montclair State University, Upper Montclair, NJ
CERTIFICATIONS
Lean Six Sigma Green Belt Training
COMPUTER SKILLS
Advanced MS Access/Excel, ERP Systems (Oracle/SAP), JDA Planning Solutions
LANGUAGE SKILLS
English, Spanish