CHARLES J. COLE III

* ****** ***

West Henrietta, NY 14586

aceax8@r.postjobfree.com

www.linkedin.com/in/charlesjcole

585-***-****

PROFESSIONAL SUMMARY

Results-Focused Sales Professional that drives sales/revenue growth by

utilizing a strong balance of relationship building, prospecting

techniques, and presentation and negotiation skills. High-energy individual

who consistently exceeds aggressive sales goals. Extensive experience

working with both, large national and small local accounts.

PROFESSIONAL EXPERIENCE

Tradesmen International, Western and Central, NY 07/2011- Present

Territory Manager

. Responsible for the day to day sales operations of the Buffalo,

Syracuse, Rochester, Binghamton, Scranton, Watertown and Albany

territories

. Extensive experience preparing "Value Propositions" and on-site sales

presentations.

. Assign field employees to job openings and make sure all orders are

filled to client's expectations.

. Build all budgets and monitor Profit and Loss statements.

. Maintained 32% gross profit.

. Achieved 92% accounts payable collections under 30 days (highest in

District).

. Planned, organized and conducted daily sales and client meetings.

. Increased total billings by 450% in a six month period.

. Took territory from $2,000,000 in sales to over $9,500,000 in sales in

less than 3 years.

. Responsible for bids, contracts, sales management, and customer

service.

. Skilled in resolving customer service issues and finding "Win Win"

solutions.

. Demonstrated ability to upsell additional products and services.

. Build and nurture relationships with clients in order to form strong

business partnerships.

. Cold call, network and used strategic marketing techniques to gain

appointments, receive referrals and obtain registrations.

. Generated over one-hundred and ten new client registrations and

achieved a top fifteen national ranking twenty-three consecutive

months.

. Presidents Club Trip Winner (2012, 2013)

EGW Personnel Staffing, Buffalo, Rochester 2009-2011

Business Development

. Responsible for all aspects of the Rochester and Buffalo branch

general operations including account management, lead

generation/sales, budgeting, managing P&L statements and staffing for

positions within Engineering, Management, Sales, Technical,

Administrative, Skilled Trades and Light Industrial fields of

employment.

. Sourced, recruited, interviewed and skill marketed employees to

clients for temporary and direct placement, acting under time critical

deadlines.

. Hired and supervised team of Sales Representatives and Recruiters for

in-house assignments.

. Acted as sub-vendor point of contact and recruiter to Kodak,

generating additional $680K sales revenue for year 2010.

. Generated 3.5 Million dollars in total revenue first year of new

office

. Increased sales 68% within a six month period, when promoted to

Buffalo office.

. Attend BNHRA meeting to network and gain referrals.

. Consistently follow up and manage sales pipeline.

. Consistently exceeded established quotas

ADT SECURITY SERVICES, Buffalo, Rochester, Syracuse 2002-2009

Account Executive

. Hired to expand local security company's sales into tri-city area

surrounding their established territory.

. Established excellent relationships with current customers to augment

services and expand volume of installations.

. Worked directly with corporate management to restructure advertising &

marketing strategy, including the use of Print Yellow Pages, Internet

Yellow Pages, Website & Search Engine Optimization, Direct mailing

with follow-up calling program.

. Responsible for Business-to-Business sales to small/mid sized and

large companies.

. Specialized in selling Intrusion Detection, Limited Access and Closed

Circuit Security camera systems.

. Planned and conducted onsite presentations to proper decision makers.

. Professionally executed sales process to meet and exceed client

expectations.

. Implemented inside sales program calling existing customer base,

offering additions & upgrades to their systems.

. Realigned pricing structure for small & mid size business prospects,

to reflect competition as well as current market conditions.

. Implemented "package pricing" for homes & businesses that purchased a

security system along with CCTV systems.

. Conducted sales presentations and prepared proposals to prospects,

identifying positive features and advantages of our products and

services over those of the competition.

. Held accountable to sell new installations, reactivation services, and

various upgrade products, within assigned territory.

. Conducted post installation follow-up calls, by contacting customers

to ensure that all commitments were met to their satisfaction, and

asked for referrals.

. Processed work orders and completed all paperwork in accordance with

approved and standardized procedures.

. Maintained a high customer retention percentage, by affirming customer

satisfaction after the completion of both 6 and 12 months of service.

. Conducted extensive cold calling to prospects in order to build a

strong sales pipeline.

. Worked closely with all product development departments to create and

maintain marketing materials for sales presentations and client

meetings.

. Called on Commercial Developers and Architects with the goal of

getting our system "specked" in for pre-wire building design.

. Actively involved in all sales stages including, qualifying calls,

audits, findings, presentations, proposals, savings, costing, ROI,

references, site visits, software demonstrations, statement of work,

and transition to installation team.

. Consistently exceeded established sales quotas.

. Presidents Club Award Recipient (2003, 2004, 2005, 2007, 2008)

EDUCATION

MONROE COMMUNITY COLLEGE, Rochester, NY 2002-2005

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