Della S. White

*** ********* ****** *****

Apt #*161

Dunwoody, GA 30346

Home: 864-***-****

Email: aceawb@r.postjobfree.com

Employment

Invitation Homes

Atlanta, GA (August 2013-currently)

Portfolio Manager

. Prepare, analyze, and evaluate rental status reports, such as variance

and occupancy reports.

. Process move-in files; ensure all pages of the lease are executed,

entered into Yardi, copies forwarded to appropriate parties.

. Coordinate move-outs; input NTV, notifying appropriate parties of NTV,

work with maintenance on move-out charges, process closing statements

. Maintain organized file system for resident information and personnel

records.

. Perform rental property inspections, so as to ensure visual appeal of

property and maintain hazard-free conditions.

. Inspect buildings and grounds to ensure safety and cleanliness, and

alerts Maintenance to items that need to be repaired.

. Report general liability claims, workers compensation claims, and

rental property loss claims timely and accurately.

. Manage Yardi move-in accounts for the company to ensure lease

paperwork matches Yardi input.

. Research property invoices for attorney fees, document delivery and

eviction billing, entering resident charges in Yardi.

. Prepare, execute, and monitor operating budget, ensures expense

control, and maintains effective rental collections.

. Maintain budgeted occupancy levels, budgeted rental rates, and other

rental property goals.

. Prepare and submit rental property invoices and payroll information in

accordance with established guidelines.

Pegasus Residential

Atlanta, GA (August 2012-July 2013)

Assistant Property Manager

. Execute all supervisory responsibilities in the absence of the

Property Manager.

. Chair and facilitate meetings with staff and vendors

. Identify opportunities to maximize revenue and cash flow through

monthly review of financial reports.

. Manage all aspects of rent collection including receipt, deposit and

delinquent account resolution.

. Execute all payable responsibilities.

. Demonstrate a polished leasing experience to set a high-level

performance example for the property's Leasing Consultants.

. Utilize my expertise in customer service to quickly respond to

resident's issues, thoroughly address prospect's questions and

positively impact resident retention on the property.

Greystar Management Company (property turned into REO and was sold)

Greenville, SC /Atlanta, GA (August 2011-June 2012)

Assistant Property Manager

. Assists the Community Manager in creating and maximizing income

opportunities through aggressive management of community operations.

. Makes recommendations to enhance the bottom line performance of the

community.

. Ensures adherence to all policies regarding financial responsibilities

. Administers late and non-sufficient check charges.

. Ensures accuracy and timeliness of bank deposits, and computer data.

. Generates weekly reports.

. Schedules necessary repairs and make-ready activities.

. Supervises all on-site personnel in the absence of Community Manager.

. Pre-processes payment of invoices for Community Manager's approval.

. Assists with rent collections striving for zero delinquencies each

month.

. Assists with community inspections.

. Maintains make-ready process.

. Prepares a monthly financial Delinquency Report.

Upstate Homeless Coalition (grant-based position ended)

Greenville, SC (October 2009-Jan 2011)

Property Manager

. Works with the PMIC to insure annual income certifications are done

. Obtains the proper income information from tenant prior to annual

certification

. Obtains all paperwork signed by tenant before it is sent off to EPS.

. Sends all paperwork to PMIC for filing

. Keeps leasing files on site up to date.

. Leases new tenants; Inspects units on a quarterly basis, rotating

buildings

. Keeps inspection reports in a file for each unit on site

. Reports all maintenance issues for each property

. Inspects outside property on a daily basis and reports any issues to

the Housing Supportive Services dept.

. HUD 202 & 811 PRAC policies and procedures, subsidized housing, and

fair housing.

. Keeps project waiting list procedures including additions, updating

and withdrawals

. Kept up- to- date records of HUD recertification, AFHMP

Goldsmith Company/ G3 (Company was sold and changed ownership)

Greenville, SC (November 2008-October 2009)

Certified Community Association Manager, CMCA

. Confer regularly with community association members to ensure their

needs are being met.

. Clear understanding of diverse budget preparation and maintenance and

interpretation of financial statements. Solid grasp of P&L and

budgets, experience in preparation and presentation of financial

reports

. Investigate complaints, disturbances and violations, and resolve

problems, following management rules and regulations.

Association Management Group of SC, Inc. (sought better career opportunity)

Simpsonville, SC (August 2007- November 2008)

Property Manager

. Confer regularly with community association members to ensure their

needs are being met.

. Direct collection of monthly assessments, rental fees, and deposits

and payment of insurance premiums, mortgage, taxes, and incurred

operating expenses

. Investigate complaints, disturbances and violations, and resolve

problems, following management rules and regulations.

. Prepare detailed budgets and financial reports for properties.

. Meet with boards of directors and committees to discuss and resolve

legal and environmental issues or disputes between neighbors

. Meet with clients to negotiate management and service contracts,

determine priorities, and discuss the financial and operational status

of properties.

. Solicit and analyze bids from contractors for repairs, renovations,

and maintenance.

TIC Properties Management/ B Squared Investments, Inc. (position eliminated

due to economy)

Greenville, SC (October 2006-September 2007)

Assistant Commercial Property Manager

. Contract administration, tenant Lease reviews, tenant customer

service, maintenance and vendor work orders, Budget preparation,

monthly and quarterly reports, coding of bills, assisting accounts

receivable with discrepancies and collection efforts, correspondence

with tenants, corporate and vendors, etc.

. 25% - Assist Property Manager with preparations and revision of annual

budgets (bids, contract increases)

. 15% - Work with Property Manager on common-area maintenance

reconciliations (CAM).

. 5% - Build and maintain strong relationships with janitorial,

landscaping and other vendors

. 10% - Maintain vendor lists, services lists, tenant contact lists

. 20% - Review monthly delinquencies with Property Managers. Oversee

default process - late notices, default letters, tenant calls, etc

. 25% - Preparations of A/R reports. Coding of all invoices for Property

Manager's approval

Ryland Homes, Inc. (sought better career opportunity)

Mauldin, SC (January 2003-July 2004)

Model Home Sales Consultant

. Consulted with potential clients/ buyer; presented a professional

atmosphere and appearance

. Maintained customer follow-up logs

. Organized various community functions to market property.

(neighborhood gatherings

Education

Furman University, Greenville, SC

Bachelor of Science in Biology (2003)

. Major: Biology

. Minor: Business

.

Computer Skills

. Proficient in Microsoft Office Suite (Professional),

. Microsoft Office (Excel, Word and PowerPoint)

. Accounting Systems: UCS, ACCPAC, Great Plains, AS-400, SAP, TOPS,

YARDI, MRI, and Onesite

Contact this candidate