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Customer Service Manager

Location:
Rocky View No 44, AB, Canada
Posted:
May 26, 2014

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Resume:

ROSE MARIE RICHTER

**** **** *** *.*

PHONE 403-***-****

CALGARY AB. T2B 0H2 Email

aceaun@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

> Skilled in Microsoft office applications, Word, Power Point,

Access, Excel, Outlook 2007

> Completed Medical office Billing, Transcription, Terminology.

> Enthusiastic, punctual, and a team player

> Reliable, self-starter and can be counted on to complete

assignments without supervision

> Extensive warehouse experience

> Proven organizational and multi tasking skills

> Conscientious and take pride in doing a good job and achieving

results

> Pleasant telephone voice that conveys sincerity and confidence

EDUCATION

> CDI College Business, Technology & Health Care Calgary

> Medical Office Administration Diploma 2011-2012

> Computer programs ( Excel, Power Point, Access, Word, Outlook 2007)

> McBride Group-Life Skills, Computers, Active Job Search 2007

> SAIT Warehousing Inventory Management 1990

WORK EXPERIENCE

7-11 Canada INC. 2007-

2013

Assistant Manager,

> Working with precision,

> Managing money,

> Teaching /Flexible

> Increasing productivity/profits.

> Quick learner

> Superior customer service

> Work well under pressure

Work Experience continued

ACCOUNTS RECEIVABLE /PAYABLE CLERK 2000-2005

TRANSFORCE CANADA/CANADIAN FREIGHTWAYS CANADA

Assisted in the preparation of operating budget

> Maintained inventory and budgetary controls

> Responsible for bank deposits

> Associated with shipping and receiving of the mail

> Maintaining stationary supplies for departments

> Tracing OS'D General customer service.

o (Provided customer service for all of Canada)

> Handling CFPX agent accounts

> Applying funds to customer accounts for payment

> Maintaining stationary supplies for all departments

> Tracing OS'D for all of Canada

> Handling CFPX agent accounts billing and other contract issues

> General customer service for all of Canada

> Filling and invoicing weekly, monthly, quarterly cycles

LEAD HAND / DISPATCH CFPX DEPARTMENT 1990-2000

CANADIAN FREIGHTWAY PARCEL EXPRESS

> Dispatcher for all of the city of Calgary for CFPX Terminal

> Manifesting for the day and night shifts

> On time billing for the Calgary location

> Loading and unloading day trucks

> OS'D clerk for the Calgary dock

REFERENCES AVAILABLE



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