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Customer Service Accounting

Location:
Wickliffe, OH
Salary:
00,000
Posted:
May 26, 2014

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Resume:

Linda Marie Mogar

***** *. ********* *****, *********, OH 44095; Cell: 440-***-****

*****@*********.***

SUMMARY OF QUALIFICATIONS

> Achievement-oriented professional with extensive diverse experience in

accounting, business support, and cash management services.

> Demonstrated competencies in Microsoft Windows Office Suite, V-lookup

skills, Access, Oracle-based database, Lotus Notes, Hyperion Reporting

Application, General Ledger, Peachtree, and Sarbanes-Oxley Act.

> Proven ability to interact professionally, efficiently, and pleasantly

with customers.

> Reputation as a problem solver with the ability to work well under

pressure.

> Proven team player with exceptional multi-tasking skills and

organizational aptitudes.

EXPERIENCE

10/2011 - Present Tom Paige Catering Co.

> Entering and management of accounts payable (Peachtree). Resolution of

all issues concerning accounts payable.

> Reconciliation of bank statements.

> Receive inventory (Cost Guard), Provide Quality Control/Inventory Manager

with Purchase Order and Delivery - includes some reporting.

> Provide back-up to sales; includes preparation of invoices and delivery

tickets as well as back-up customer service calls. Assist in training of

new Customer Service Rep. Provide administrative support to Controller

and Plant Manager. In addition, monitor legal notices for suitable bids

to increase business book and sales. Look for other opportunities of

increasing income and maintain vendor relationships. Preparation of

production summaries for the summer program administered by Catholic

Charities and City of Cleveland Recreation Department.

> Review accounts receivable and pursue collection of invoices

> Responsible for delivery route system and the access control system

> Responsible for company uniform program.

> Some Human Resource functions including drafting of job descriptions,

placing of job ads, managing job boards, and screening of applicants.

2010-8/2011 Administrative Clerk Office of Hearings and Appeals Medicare

> Provide support to paralegals and lawyers across the various teams.

Audit and preparation of case documentation including the updating of MAS

database with case information.

> Work on the AMT case processing procedures. Facilitate training of new

persons to the AMT team.

> Familiarity with recording equipment, video teleconferencing technology,

and other electronic equipment

> Exhibit court documentation and verification of system database

integrity.

2009 - 2010 Substitute Teacher's Aide- Willoughby-Eastlake School District,

Willoughby, OH

> Provided clerical support, maintenance of attendance records and

contacting of parents in reference to their children's absence, assist

teachers in the classroom and provided assistance as well as guidance to

special needs children of all age groups.

2004 - 2009 Accountant II, KeyBank National Association- Cleveland, OH

Ensured the accuracy of financial statements and compliance with the

Sarbanes-Oxley Act.

> Performed general ledger account reconcilements as assigned.

> Analyzed financial transactions to determine accuracy and completeness of

entries and reporting of same.

Facilitated close process with timely and accurate processing of

significant month-end entries through preparation of the following entries.

> Standard costs and incentive compensation entry.

> Processed monthly tax credits along with the appropriate true-up entries.

>

Linda Marie Mogar

29900 W. Willowick Drive, Willowick, OH 44095 Cell: 440-***-****,

*****@*********.***

EXPERIENCE (CONT'D):

> Key person for the preparation of the SEC report of Intangible Assets,

including maintenance of accrual schedules and monthly entries.

> Internal Audit Control Testing.

Supported Business Units regarding accounting-related matters ensuring

transactions were recorded according to GAAP in the general ledger.

> Provided information and insightful analysis to assist in decision making

and driving business results.

> Proactively generated actionable ideas and/or solutions.

> Represented Financial Accounting Group in various meetings and projects.

> Analyzed required adjustments.

> Provided guidance on loan restructures and suspense-outage clearance.

1979 - 2004 Commercial Loan Accounting Specialist, KeyBank National

Association - Cleveland, OH

> Acted as sole contact of 46 clients for all aspects of loan servicing,

DDA management, and maintenance of client files.

> Resolved complex issues related to internal accounting for problem (or

non-performing) loans, including:

> Identified and resolved out-of balance loan records.

> Worked with corporate accounting and loan operations areas in the booking

of very complex, uneven loan restructures.

> Calculated losses on trading below par and applying asset-sale proceeds

between multiple loans.

> Closed trades among the bank group, including the manual calculation of

adjustments to fees and interest accruals and responsibility for the

integrity of the bank group accounting on Key-Agented loans.

Supported five credit officers in problem-solving on operational issues,

including:

> Managed various databases and information to aid credit officers in the

management of their portfolios. Included prevention of overdraft exposure

to Bank.

> Discovered and brought to attention of division management that UCC liens

were not set-up properly for renewal and a project was initiated to

correct the problem. If this situation was not corrected, the loss of

collateral would have been very significant.

> Responsibility of the reconstruction of non-performing loan assets when

they were converted into a new loan accounting system incorrectly during

a system conversion.

Team Leader Support:

> Backed-up to the Team Leader and assisting less-experienced team members

on various types of transactions and day-to-day procedures.

> Created and documented processing procedures.

EDUCATION

Ursuline College, Pepper Pike, OH

Bachelor of Science expected in 2014

Majors: Accounting, Business Management

Lakeland Community College, Kirtland, OH

Associate of Applied Business - Accounting Magna Cum Laude, 2012, GPA 3.87

Lakeland Community College, Kirtland, OH

Certificate of Accounting, May, 2011

Notary Public Lake County OH Commission Expires 7/25/2015



Contact this candidate