Customer Service Administrative Assistant

Princess L. Herrod

**** **** **** **. *****, MO *3113

aceakv@r.postjobfree.com/ 314-***-****

SUMMARY:

A committed and enterprising Customer Relations Professional with 5+ year’s experience who

understands the business impact of providing a positive customer experience. Excellent

organizational skills allowing successfully managing of multiple tasks simultaneously, and

completing those tasks on time with the best interest of the company in mind.

OBJECTIVE:

To obtain a challenging and rewarding position within a company that allows for career

advancement and personal growth.

• Preferred Services

• Direct and Indirect Sales

• Detail Oriented

• Money Management

• Customer Service Focused

• Warehouse/shipping/receiving

• Forklift/front Loader/Driver CDL-A

• Brake/Finn-Press Operator

• Heavy Equipment

• Hand/Power Tools

• Assembly line/Blueprint Reading/Measurements

• Sheet Metal HVAC Production

Software: Proficiency in Microsoft Windows, Word, Excel, Power Point, Quick Books, .

Experience

Express Pros Temp Service

Production/Coca Cola refreshments May 2013 – Present

• Production line/warehouse

• Palletize

• Blender/batch/mead/filler

Champion Manufacturing

Driver/Finn Press Operator/Line Lead June 2012 – March 2013

• Sheet metal production

• Driver/shipping/receiving

• Assembly line/forklift/pack/palletize

• Fabricate HVAC parts from blueprints/measurements

March 2011 – May 2012

FAMS

Internet Customer Service Representative

• Taking ACH Payments

• Processing orders and reconciling orders

• Data entry and Customer Service

Law Offices of Fredrick J. Hanna March 2009 March 2011

Account Representative

• Processed and maintained a variety of financial transactions.

• Managed workflow and daily appointments for Attorney’s

• Organized and sorted files for existing clients

• Responsible for maintaining and collecting on existing delinquent accounts

• Evaluate existing accounts and negotiated settlements

• Collected and processed all incoming payments, invoices, and assisted with balance sheet.

A.L.L. Construction April 2006 February 2009

Administrative Assistant

• Managed Accounts Receivable and Accounts payable

• Organized and completed Employee Schedule

• Managed and assisted with processing of payroll

• Scheduled jobs and assisted with daily and weekly goals for completion of projects

Modot Seasonal Highway Maintenance March 2006-Dec.2006

Ford Motor Co Assembler/Inspector/UAW Rep April 1994-March 2006

Education

Lindenwood University September 2012 Present

Business Management

●currently taking online courses

CDL A with airbrakes 09/ 2006

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