Bianca Johnson

**** ********* *** #***

Richmond, CA

510-***-****

aceaic@r.postjobfree.com

Objective: To obtain an entry-level Customer Service Position

Highlights

* Self-motivated

* Works well under stress

* Learns new skills quickly and willingly

*Reliable, honest, and loyal

*Works well in fast paced environments

*Works well independent or as a team member

*Enjoys working with diverse groups

Relevant Skills

Customer Service/ Communications

New Account opening

Vault Teller

ATM Teller

Teller skills

Loans

Cash deposits, and withdraws

General Office

Answered phones, filed, faxed and made copies

Prioritized tasks and handled multiple duties at once

Provided data entry

Microsoft Office - Excel, Microsoft word, and PowerPoint

Bookkeeping

Accurately reconciled cash drawers over $10,000

Made cash “drops” throughout the day

Knowledge of Accounts payable, Accounts receivable procedures

Established and maintained good rapport with customers

Assisting customers and resolved their issues with faulty videos, etc.

Rang up sales and rentals on cash register

Called customers for courtesy reminders

Rang up many items daily

Work History

Customer Service Representative September 2006- Oct 2007

Hollywood Video Oakland, CA

Cashier February 2008 - June2009

Target San Leandro, CA

Teller June2009- January 2011

California Check Cashing Stores LLC El Cerrito, CA

Personal Banker January 2011- Present

Us Bank El Cerrito, CA

Education

*High School Diploma, Siatech 2007

*Accounting Certificate Treasure Island Job Corps 2007

*Heald College Online Classes (Business Administration with an Emphasis in Accounting) Aug 2011 –

on-hold

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