Sales Administrative Assistant

PARTHA SEN GUPTA

Mobile: +965-********, E mail:s aceacu@r.postjobfree.com, aceacu@r.postjobfree.com

Address: Shop-20, AlMulla Rental & Lease, P.O.Box-177, Safat-13002, Kuwait.

Seeking senior level assignments in Service Operations/ Marketing Managementwhere my experience can

be leveraged to enhance company growth.

PROFESSIONAL OVERIVIEW

An astute professional with 18 years of experience in Business Development and Service Operations.

Presently associated with Al Mulla Rental & Leasing, Kuwait since 2003 as Administrative Assistant.

Intensive experience in automobile maintenance operations and quality service delivery.

Proven abilities in driving sales promotion activities, training sales staff entailing business growth.

Skilled in designing and maintenance of distribution channels in FMCG segment.

Hand on experience in defaulters’ cash collection reducing bad debts and stretching profitability.

An effective communicator with go getter attitude, creativity and analytical approach.

CORE SKILLS

Administration Operations Client Servicing Problem Solving

Marketing Management Negotiations

Sales Promotions CRM

Team Management MIS Reporting

WORK EXPERIENCE

Administrative Assistant I AlMulla Rental & Leasing, Kuwait I since December 2003

Key deliverables:

Responsible for vehicle maintenance operations leased for various projects .

Ensuring timely service delivery, replacement and repairsof the leased vehicles.

Facilitating processing of claims in case of insurance.

Maintaining requisite documentation for all claims and service requests.

Co-ordinating with clients and team members to ensure quality service delivery.

Directing service delivery team and drivers for service operations.

Cash Collector I ICICI Bank I January 2002- December 2003

Key deliverables:

Assisted recovery of bad debts by handling cash collection from credit card defaulters.

Initiated contacts and followed up with customers for payments.

Negotiated payment terms, by offering discounts and repayment schemes.

Followed up for recovery through the entire recovery process till case closure.

Back Checker I Hindustan Lever Ltd I December 1999 –December2001

Key deliverables:

Responsible for handling agencies for distribution of HLL products.

Directed sales staff for products promotion.

Co-ordinated with HLL and distributors.

Directed market surveys and sales promotion activities.

Ensured stock maintenance and timely supplies.

Trained sales staff gathered reports and reported management periodically.

Assistant Co-ordinator I Marline Enterprises I January 1999- December 1999

Key deliverables:

Responsible for driving the promotional events.

Trained the sales staff for the promotions.

Analysed market responses for the activity.

Involved in sales staff supervision.

Handled periodical report collection and submission to the management.

Accounted for target achievement in the region.

Direct Sales Co-ordinator I Hindustan Lever Ltd I January 1996 – December 1998

Implemented sales campaign aimed at product launch and promotion of HLL product range.

Prepared sales report and market response for the campaign.

Initiated contacts with customer personally and successfully convinced them for product purchase.

ACADEMICS

Bachelor’s Degree in Arts from Calcutta University in 1998.

IT SKILLS

Well versed with Fox Pro (Data base), Tally, Windows, MS Office and internet applications.

PERSONAL DETAILS

Passport no : Z2110634

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Date of expiry : 03/04/2022

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Civil id no 271*********

Date of expiry 25/05/2015

Languages known: English, Hindi and Bengali

Permanent Address: North east Noapara,KhudiramBasu Road, NoaparaBarasat, Dist- 24, Parganas (North),

Pin-700125, West Bengal, India.

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