JAMES J. KEEGAN

** ******* *****

Cranston, RI **920

401-***-**** (Home)

401-***-****

(Cell)

Email: TJKeegan @

Cox.Net

PROFESSIONAL OBJECTIVE

To benefit an organization that can use an accomplished sales professional

who offers strong working relationships and provides outstanding customer

service.

SPECIFIC EXPERIENCE

September 2008-April 2014

Territory Account Manager, Pitney Bowes, 70 Catamore Blvd, East Providence

RI 02914

Achieve assigned targets for sold quota from current PB users, competitive

and non-users from all lines of business and ensure the optimization of

account quota. Adhere to the process and execution of sales activity,

reporting and business process requirements. Achieve assigned revenue

growth targets within product mix. Ensure the retention of existing revenue

streams of Pitney Bowes customers. Maintain timely/accurate recording,

tracking and reporting of sales activities and results through daily usage

of sales tools to adhere to standardized processes for forecasting of

monthly results. Attend weekly sales planning meetings.

September 2007-January 2008

Substitute Religion/Science Teacher, Saints Peter & Paul School, 240 Dover

St Fall River, MA 02721

Implemented Fall River Diocese middle school theology standard of

curriculum. Executed grades 6, 7, 8 science program which focuses on earth

& space, life science, and environmental science. Ran classroom, planned

daily lessons, assigned quarter grades, and spoke with parents & students

via telephone conferences.

March 2005-July 2006

Loan Officer, GMAC Mortgage, 1417 Douglas Ave. North Providence, RI 02904

Proactively developed and maintained realtor and other valuable sources of

business relationships within a given market while simultaneously seeking

out prospective borrowers and/or responding to borrower inquiries.

Participated in business related development and general civic requests and

was responsible for packaging loans to meet company standards. Maintained

consistent and thorough communications with all involved parties throughout

the loan process. Provided outstanding levels of service by attaining

superior product and industry knowledge, and handled every transaction with

the utmost commitment to professional ethics.

JAMES J. KEEGAN

May 2004-March 2005

Home Loan Consultant, Wells Fargo Mortgage, 100 Midway Road Cranston, RI

02920

Solicited residential mortgages from various sources including realtors,

builders, financial professionals, past customers, and other nontraditional

sources. Produced high quality loans

which met company guidelines, while providing excellent customer service.

Informed prospective and existing customers of WFHM's programs, rates,

policies, underwriting requirements, and loan procedures. Analyzed detailed

financial credit data, matching customer needs with an appropriate loan

program and level of risk. Received customer applications, quoted rates,

and points and completed follow-up activities with registration lock-in.

Developed and maintained a high degree of visibility for WFHM in the

marketplace. Consulted with Attorneys, VA and FHA officials, appraisers,

and other construction and lending officials in matters related to loan

conveyances and loan closings.

February 2002 - May 2004

Automotive Sales & Leasing Consultant, Tasca Volvo Automotive Group, 1300

Pontiac Ave Cranston, RI 0920

Assist customers in the selection and purchase of a new or pre-owned

vehicle; demonstrate the features and selling points of a vehicle; offer a

demonstration drive. Assist customers in filling out loan applications and

other necessary paperwork to purchase a vehicle. Follow up with customers

after the sale, ensuring their satisfaction and obtaining referrals. Meet

and exceed all monthly sales goals set by the sales manager.

May 1982 - January 2002

Sales & Service Representative, Verizon, 185 Franklin St. Boston, MA 02110

Met and exceeded revenue objectives through account & project management of

select Fortune 500 accounts. Planned, developed, and implemented end users

telecommunications infrastructure; including installing, configuring,

maintaining, supporting, and optimizing all telephone systems, services,

and associated software. Established service level agreements based on user

requirements; administered add, move, and change requests from end users as

well as new line installations; monitor and identify capacity and

performance issues for telecommunications traffic. Conducted testing to

detect faults, minimize malfunctions, and to back-up the systems. Product

portfolio included a comprehensive mix of voice, data, IP, PBX, E911, voice

mail, call management systems, Long Distance, structural wiring and

telecommunications accounting systems; and the ability to research,

prepare, and present cost estimates, budget reports, and system upgrade

recommendations. Provided new and existing assigned customers training,

contract renewals, upgrades, administration and problem resolution. Ensured

customers the highest standard of customer service.

JAMES J. KEEGAN

June 1978-May 1982

Statistical Specialist-Controller, Outlet Company, Providence, RI 02903

Total responsibility for the preparation of yearly operational budgets for

26 retail stores located in Rhode Island, Massachusetts, Connecticut, and

New York. Responsible for tracking, monitoring, and analyzing the monthly

service levels of all major departments (50) within the

Retail organization. Total responsibility for the presentation of monthly

corporate Profit and Loss Statement, to include the 26 retail stores. Sole

responsibility for the review and approval of all management expense

accounts. Responsible for the monthly reconciliation of corporate checking

accounts. Supervised (10) clerical personnel who supported the overall

operation. Reported directly to the Vice President - Controller.

EDUCATION

Providence College, Providence, RI

Bachelor of Arts Degree-Liberal Arts 1998

ORGANIZATIONS

Member of Providence Preservation Society/Membership & Corporate

Development Committee

Member of Cranston Historical Society

Member of Yawgoo Boy Scouts Alumni Association

Member of Friendly Sons of St. Patrick

Member of Providence College Alumni Association

Member of Plum Beach Club, Saunderstown RI

Member Providence Chamber of Commerce

REFERENCES

Furnished upon request

May 27, 2014

Barrette-Outdoor Living

7830 Freeway Circle

Middlebury Heights, OH 44130

Dear Sir or Madam,

With the enclosed resume, I would like to inquire about employment

opportunities within your organization, and make you aware of my extensive

background related to the Sales & Account Management profession. I am

applying for the Territory Sales Rep position/Boston MA.

As you can see from my resume, I have recently excelled in outside

sales environments in which I serviced existing accounts and developed new

business. I am skilled at building a solid customer base through

prospecting as well as through networking with repeat and referral

customers. My natural sales ability and strong focus on ensuring customer

satisfaction while maintaining bottom-line profitability have led to record

breaking sales for my employers.

In a prior position as a Sales & Service Representative with Verizon,

I was responsible for providing the daily operations of sales, pricing,

billing, repair, and the installation and deletion of voice & data lines to

a diverse portfolio of accounts, while being able to exceed client

expectations by delivering high standards of quality and service. In

addition, I am skilled at building strong networks within the business

community. With these contacts, along with my personal contacts, would make

me a valuable asset to your organization.

If you can use a confident, articulate, and detailed oriented

professional whose abilities have been proven in a variety of challenging

sales environments, then I look forward to hearing from you soon to suggest

a time when we might meet to discuss your need, and how my background might

serve them.

Sincerely,

James J. Keegan

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