Customer Service Truck Driver
Resume:
Taryn A. Straw
*** *. *** ***** ******* #****
Salt Lake City, UT 84116
********@*****.***
OBJECTIVE
A customer service/ collections position:
I am looking for a positive and motivating work environment where I can put my communication and
leadership skills to use. Also, where I can be challenged to do my best and be successful.
HIGHLIGHTS OF QUALIFICATIONS
Ten years customer service experience.
Quickly establishes rapport with the customer.
Exceptional telephone personality and maintains control of the call.
Independent and solid team member with excellent customer service abilities.
RELEVANT SKILLS AND EXPERIENCE
2013-14 Customer Service Representative for the Affordable Care Act
General Dynamics Information Technology, Sandy, UT
Hard worker, quick learner, and ability to assume responsibility.
Works well under pressure as part of a team.
Fast, efficient, and friendly manner, with the ability to recognize specific needs.
2013 Temporary Collections Specialist
Chad Steur Law, West Valley City, UT
Four years experience in the collections industry.
Collected on past due auto loans and credit cards.
Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult
customers.
2010-12 Professional Collections Specialist
Express Recovery Services, West Valley City, UT
Collected over $20,000 in both October 2011 and January 2012.
Nationally certified with ACA International, The Association of Credit and Collection Professionals.
Collected on past due medical and utilities bills and a variety of other debts.
Consistent and efficient resolution on all accounts.
Able to work unsupervised and/or self-directed. Able to use initiative as part of a team.
2008-10 Cross Country Truck Driver
Central Refrigerated Services, West Valley City, UT
Worked well under pressure to meet deadlines.
Performed effectively despite sudden deadlines and changing priorities.
Well groomed appearance.
Self-motivated and organized.
2006-08 Dialer and Collections Specialist
Express Recovery Services, West Valley City, UT
Incoming calls taken and cold calls made. Met and/or exceeded daily goals and monthly quotas.
Experienced in skiptracing using the internet, accurint, etc.
Excellent verbal and written communication skills.
Able to recognize the importance of building customer relationships.
Ability to elicit confidence and build rapport.
Fast and accurate keyboard skills.
2004-06 Shift Supervisor
Wendy’s International, Taylorsville, UT
Provided leadership in sales, customer service, and maintenance to a team of three to five crew members.
Contact this candidate