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Customer Service Human Resources

Location:
San Juan, Puerto Rico
Posted:
August 07, 2014

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Resume:

Colinas de Cupey calle *-o*

San Juan, Puerto Rico 00926

787-***-****

******.**********.*******@*****.***

[Email]

Karina Candelario Riutort

Objective

Seeking a Human Resources position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company.

Skills & Abilities

* Bilingual (English and Spanish), translate documents

* Proficient Computer (Word, Power Point and Excel)

* Strong Communication Skills

* Ability to adapt to difficult situations

* Proficient in Excel, PowerPoint, Word and Corel WordPerfect

* Time and Project management

*Willing to work irregular hours, nights and weekends

Experience

Human Resources Assistant, riutort transformation system May 2008 – July 2013

Amadis Riutort (Supervisor), 787-***-****

Human resources administrative duties which included: drafting vacancy announcements, reviewing resumes for minimum qualifications, employee dismissal, preparing reports, training as well as supervising new employees, designing PowerPoint presentations, editing and translating documents, drafting proposals and surveys

* Developing HR Forms and employee files according to the local and federal legislation.

* Developing a SOP on how manage employee files.

* Creating SOP and managing forms 1_9 according to Federal Immigration manual. Responsible for the maintenance of I-9 records.

* Design training according to labor law such as sexual harassment, discrimination, violence in the work place, drugs abuse, employee manual, Disciplinary actions.

* Conducts employee training.

* Managing employee sick licenses and vacations

* Review payroll and approved overtime

* Prepare work schedule.

* Manage drug positive according to Puerto Rico labor law

Education

uNIVERSIDAD DE P.R., RIO PIEDRAS

Social Science’s Bachelor degree

August 2008- May 2014

CONTINUED EDUCATION

* Customer Service- Training Resources, May 2013.

* Course in Legal Aspects concerning Social Workers and court procedures- University of Puerto Rico Rio Piedras Campus, Jan to May 2014.

* Local & Federal Payroll Preparation in accordance with Labor Laws- Riutort Transformation System, August 2013.

* Implementing a Human Resource Department- Riutort Transformation System, January 2014.

* Managing Conflict, Communication Skills, and Team Building- Riutort Transformation System, July 2013.

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