Sales Manager

Tiarra Russell-Shaw

Owner - Epiphany Tax Service

Atlanta, GA

********@*****.*** - 404-***-****

To obtain a position in Management with emphasis in operations.

WORK EXPERIENCE

Owner

Epiphany Tax Service - Atlanta, GA - January 2010 to Present

Advised clients on tax problems.

• Prepared federal and state returns for individuals and business.

• Educated clients on strategies for minimizing tax liability.

• Consulted with clients about credit repair.

Waitress/ Bartender

Chow Baby - Atlanta, GA - February 2010 to February 2011

Bartender

The Tavern at J.R. Crickets - East Point, GA - September 2008 to October 2009

SKILLS/CERTIFICATIONS/LICENSES

Microsoft Office, Word, PowerPoint and Excel

Assistant Manager/ Store Manager

New York & Co - Atlanta, GA - January 2000 to June 2006

Implemented in-store marketing campaign, through product placement and signage.

• Recruited and trained staff, leading to a reduction in employee turnover rate, the lowest in the region.

• Successfully forecasted sales based on previous year reports.

• Restructured freight receiving area to cut back on time from stock to floor.

• Effectively managed employees' HR files.

• Analyzed sales trends to predict areas that needed restocking.

• Handled cash and cash receivables of 15k.

• Conducted and attended sales meetings, where; coached and discussed team building with staff.

• Performed routine audits to cut down on employee and non-employee theft.

• Increased merchandise upsells by 15%

• Completed reports for district and regional managers.

• Participated in in-store visits with the V.P. of Operations.

• Modified staff work schedules that reduced payroll cost by 5%.

EDUCATION

Bachelor of Business Administration in Operations

Georgia State University, Robinson College of Business - Atlanta, GA

May 2014

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