Customer Service Sales

Victoria Green

*********.*****@*****.*** - *** N 52nd St Apt#1034 Phoenix, AZ 85008 - 951-***-****

EDUCATION May 2014

College of Liberal Arts and Sciences, Arizona State University, Tempe

Bachelor of Arts Political Science

Minor in Sociology

PROFESSIONAL EXPERIENCE/INTERNSHIPS

Coulter Motor Company, Tempe AZ

Receptionist February 2014 - Present

• Provide front desk representation, clerical support, and customer service for General Motor Car brands Cadillac,

Buick, and GMC

• Provide administrative support with business-related tasks including managing marketing databases, handling

phone calls, scheduling appointments, and composing outgoing mail

• Use Microsoft Word, Excel, and Outlook to manage and maintain an organized record of guests, appointments

within the company

• Directing customer traffic with the ability to maintain open lines of communication between the sales staff and

the customer.

Top Caliber Gaming, Tempe AZ

Associate in Transportation Logistics August 2013 - Present

• Plan and execute operations and inventory control of company for shipping related functions.

• Helped grow online business sales 125% over the course of four months by utilizing extensive knowledge and

skill of shipping logistics to significantly improve efficiency of deliveries.

• Regularly deal with sensitive and confidential matters with tact.

• Successfully written multiple standard operating procedures for how to handle inventory deliveries and product

shipping.

• Catalogued end of period inventory and budgets using Microsoft Excel to give company a better understanding

of sales, products, and labor costs.

Paper Clouds Apparel, Phoenix AZ

Director of Social Media Intern January 2013 – April 2013

• Marketed apparel products to members and local businesses, balancing program cost with minimum number of

required participants to ensure profitability of the programs.

• Successfully managed and operated social media efforts, increasing Facebook and Twitter followers from under

3,000 to over 8,000 in four months.

Lazy Dog Cafe, Temecula, CA

Server, Certified Trainer May 2010 – August 2012

• Handle face-to-face contacts with new and established customers enthusiastically developing good relations

with clients producing repeat business.

• Developed public speaking, leadership, and communication skills through practice and responsibilities.

ORGANIZATIONS

Alpha Gamma Delta- Valley of the Sun Alumnae Group, Tempe AZ

Alumni Philanthropy Coordinator May 2014 - Present

• Youngest member on the Alumni Board. Developing strong networks within the local community, growing

prospects for potential new members, event sponsorships, and volunteer opportunities and increasing the

organization’s visibility and brand awareness

• Effectively aids the collegiate chapter with raising money for the Alpha Gamma Delta Foundation and the

Juvenile Diabetes Research Foundation, organized participation in the JDRF Walk and the Step Out/ Stop

Diabetes Walk

TECHNICAL SKILLS

• Hard working, motivated, efficient in Microsoft Word, PowerPoint, Outlook and Excel, Adobe Photoshop and

Illustrator, basic photography skills, strong communication skills, attention to details, organized, works well

under stress and in teams, ability to multi-task, adapts and learns quickly

Contact this candidate