Quality Assurance Control
Resume:
Oswego, IL *****
*****.******@*****.***
*****@****.***
Ruth R. Zamora
Summary of QUALITY ASSURANCE IMPLEMENTATIONS
Qualifications
● Quality Control/Assurance Systems
● ISO - Quality Systems, Continuous Improvements
EXPERIENCE Oct 2012 – Feb 2013 HEWLETT PACKARD, Palo Alto, CA
Quality Engineer / Program Analyst
Consultant/Client Site – Analysis on problems/projects of diverse complexity and scope. Exercise
independent judgment within general defined policies and practices to identify and select a solution.
Team decision-making process. Ability to handle most unique situations. Analytical reasoning and
problem solving. Knowledge of conventional quality philosophies and practices in Quality Engineering
Environment. Support to R&D scope for continual improvement.
March 2012 – July 2012 FLUOR INC. - Dublin, CA
Quality Assurance Specialist
Representative to the Quality Assurance Program – Implementation of QMS Audits for Various
Disciplines. Setup and training of Internal Structuring Pertinent to the Operating Systems Requirements
& Quality Manual. Scheduling of Internal Audits, Liaison in presentations of findings at exit meetings
per each discipline. Interface with Management to Compliance of Projects, CA/PA, OBS, STR. Set up of
monthly PAP scheduling per each discipline.
Jan 2012 – March 2012 VALMARK INDUSTRIES INC.
RMA Coordinator – Interface with joint venture Kenetek de Mexico on a daily bases. Review of Process
investigations of Corrective Actions / Preventative Actions and response to Root Cause findings within
timely manner. Interface with internal customers, sales, disposition of product defects. Review and
oversee Quality Technicians, Engineers methodologies at Kenetek de Mexico.
2010 – 2012 HEWLETT PACKARD, Palo Alto, CA
Quality Program Analyst
Consultant/Client Site – Analysis on problems/projects of diverse complexity and scope. Exercise
independent judgment within general defined policies and practices to identify and select a solution.
Team decision-making process. Analytical reasoning and problem solving. Quality Engineering
Environment. Support to R&D scope for continual improvement.
2007 – 2008 WEST VALLEY ENGINEERING, Sunnyvale, CA
Quality Assurance / Document Control/QA Coordinator
Consultant /Client Sites – Pharmaceutical products, Raw Material Verification and Record retention,
Manage Product History Records, Audits and Review of SOP’s, BPR’s in Compliance with existing
Standard Operating Procedures and Batch Production Records, CAPA System and Instrumentation
Calibration System, Corporate Wide Continual Improvements.
2004 – 2006 GENERAL DYNAMICS, Chambersburg, PA
Sr. Administrate/Corporate Liaison
Letter Kenny Army Depot – Office Management, ISO Internal Auditor, Support to Corporate Payroll,
Accounts Payable, CED, Office Support to DOD, PM, LMP, Verification of Labor Claims, Process
Personnel Security Clearance.
2000 - 2002 FIC AMERICA, Carol Stream/Itasca, IL
Quality Assurance Engineer/Project Management
Automotive Metal Stamping Company, Futaba Americas- Non Toyota Project Management and
Approval Reviews of all Supplier PPAP,CAR/PAR for Saturn, Honda and Mitsubishi Projects,
Introduction of TS 16949, Training Quality Control Inspectors GD&T, R&R, QMA Methodology,
Automotive Industry pertinent to ISO Compliance, Ongoing Continual Improvement, International
Travel.
1998 – 2000 DYNAGEAR, Downers Grove, IL
Quality Assurance Management
QA Support of in produced High Performance Adjustable Gears, Timing Chains and Sprockets.
Implementation of Incoming Inspection Methods, Management of QC / Mechanical Inspectors, ISO
Internal Auditor of Quality Systems, CAR/PAR Implementation and Training QSM/QSA in
Preparation for ISO Certification, Project Approvals, PPAP, APQP.
1997 -1998 OAKGRIGSBY, Sugar Grove, IL
Quality Engineering/Troubleshooter
Root Cause Analysis by use of High Power XYZ Coordinates, Documentation Specialist of Processes
and QA Technical Documents for Improvement. Monitoring and Training of CAR/PAR methods and
activities in Mexico during transitional phase of Company relocation to Mexico.
Affiliations American Society for Quality - Membership, Internal Auditor, Management Division,
PMI Membership - PMP/CAPM Certificate of Completion in preparation for PMI
Certification, Lean 6 Sigma & Minitab Green Belt - June 2014, MS Project 2010 - Level 1&2,
Sharepoint 1&2 Certificate of Accomplishments.
Proficiencies Spanish Bilingual, Life Cycle Management, GMP, FDA Regulations, Office 2013, TQM, TS16949,
QA/QS, Process Capabilities, Logical Operations of MSP, APQP, PPAP, R&R, Cp/CpK, GD&T,
Vendor/Customer Relations, 11 years of service at IBM – Floater and Trainer/Operation
Methods, Support to R&D, Key Roll of QE/PM in Mass Project Approvals.
Process/Proficiencies – ISO, GMP, FDA Document Control Compliance/Implementation Specialist,
QS/ISO Internal Auditor, XYZ Optical Coordinate Measurements, MSA, and Conflict
Management/Dignitary Professional in Supervisory/Managerial roll in QAS/QAM.
Trainer – Bilingual, Advance Product Quality Planning, Mass Product Project Approvals Process,
Statistical Process Control, Repeatability/Reproducibility Studies, XY&Z Coordinates, Measurement
Systems Analysis, Process Audits, Data Acquisition Management.
Education Studies in process of BBA / Operations Management, BBA / Human Resources, IBM/Evergreen
Valley College QAE Program – TQM Certification,
Volunteer Crisis Intervention Advocate – Certified Chaplain
experience
Reference upon Request
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