Quality Assurance Engineer

Saifeuddin Kashem

Brooklyn, New York

Mobile: 718-***-**** *********@*****.***

Objective

Experience in the IT Industry with Manual and Automation Testing on web, windows, Client/Server

applications looking for a position of Software Test Engineer/ Quality Assurance Analyst.

Executive Summary

Experience in SDLC process and STLC processes

Experience in testing, test management with software teams including analyzing, integrating and

deploying a wide range of software solutions

Expertise knowledge in quality assurance methodologies, multiple databases, testing

techniques, and test management

Expertise in writing test plans, test cases, test scenarios, test scripts and reports from the scratch.

Ability to comprehend various architectures in order to identify performance concerns and assist

with defining performance improvements

A sound understanding of business processes

Basic knowledge of internet architecture, web services, security principles, firewalls and

network systems

Hands on experience in analysis, design and development of test case for SOA based applications

Experienced in testing software’s/applications for Compatibility, User Acceptance (UAT), Smoke,

Functional, GUI, Regression, Smoke, Load, Performance and Stress Testing.

Strong ability to document processes in a clear and easily understood method

Experience testing and supporting SaaS Services

Able to function at a senior management level while maintaining awareness of technology details

Excellent coaching, counselling, mentoring and leadership skills

Effective under aggressive timelines and high pressure situations

Proven ability to identify and remove large obstacles and barriers on behalf of the team

Experience facilitating discussions with business users to identify, develop and prioritize

business requirements

Strong analytical skills including a thorough understanding of how to interpret customer business

needs and translate them into application and operational requirements

Highly experience in QTP, LoadRunner, Quality Center, Test Director, SQL queries and VBScript

Ability to serve as the conduit between customer community and software development team

Highly skilled and experienced in Automated testing of Client/Server, JAVA GUI based, Web

Knowledge and experience with version control systems

Experience in multi platform testing (Windows, web, UNIX, LINUX)

Technological Skills

QA Tools : QTP, LoadRunner, Quality Center, TestDirector, JIRA

Technologies : C#.Net, VB.Net, ADO.NET, WCF, SOAP, WPF, Java, J2EE, J2ME, Perl, SQL,

IIS, PL/SQL, HTML, XML, JSP, VB, ASP, JavaScript, VBScript, PHP, REST

Databases : Oracle, SQL Server, MySql, MS Access and DB2

Tools/Applications : MS Office, UML, Adobe Acrobat, MS Visio, MS Project

Browsers & Servers : Internet Explorer, FireFox, Opera, Safari, Apache Tomcat, Web Logic

Operating Systems : Windows 95/98/2000/NT/XP/Vista/7, UNIX, Linux, and DOS

Professional Experience

QA Performance Test Lead July 2011 Present

TeleTracking Technology, Pittsburgh, PA

Work in the Agile development environment with frequently changing requirements and features set

Performed load testing on Citrix, VM ware and Cloud environment.

Developed and executed formal test plans to ensure the delivery of quality software applications.

Involved in designing scenarios using Load Runner Controller depending on Business Requirement

Document and System Specification Document.

Conducted various test on the application such as Baseline test, Scalability test, Stress test and

Stability test.

Involved in debugging and error handling Load Runner scripts.

Measured Hits per second and Response time using LoadRunner Analysis.

Generated various Graphs and Analysis Reports on LoadRunner Analysis.

• Attended periodic meetings, teleconferences and led discussions on problem resolution.

Implemented business traceability matrix.

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Performed performance/stress/endurance and competence characteristics testing with

LoadRunner to varying loads to determine application breaking point and to improve its efficiency

and scalability.

Used LoadRunner for planning load test, created Vuser scripts and created scenarios.

Measured Hits per second and Response time using LoadRunner Analysis.

Wrote highly detailed test plans and writing test cases using Quality Center

Modifying the scripts, Parameterize and correlating the static & dynamic values in the script to

emulate the real time actions and business requirements.

Analysis IIS logs, Performance Monitor, SQL trace to find out the bottleneck of the application

Identified and recommended changes to enhance the effectiveness of IT system quality assurance

strategies including testing, release management, and deployments

Created, enhanced and maintained high end test scripts for various functional and regression using

Quick Test Professional and VBScript

Designed Object model programming in QTP

Developed and maintained test harness, reusable functions, actions and Object Repositories via

Quick Test Professional (QTP).

Made recommendations, assessed industry best practices and strived for constant improvements to

ensure most effective performance testing and engineering approach

Perform Web Services testing to met the application Performance matrix

Analysis HIPAA, HL 7, EMR, RTLS etc. healthcare related terminology for verified the application

with making automation scenario by Descriptive programming.

Developed SQL queries (view, stored procedure and function) for database testing

Performed database testing on RDBMS like Oracle, MYSQL using influx of SQL queries

Performed CRUD operations and verified ACID properties with the SQL queries on databases

Involved in modeling, simulating and day to day tasks that perform with cutting edge performance

engineering technologies like LoadRunner and QTP

Applied performance testing techniques to ensure predictive performance engineering focus for

company's application solutions

Created test documentations (test plans, test cases and automated test scripts)

Performed Smoke, Functional, UI, integration, ad hoc, Performance, Load, Stress & GUI

Regression testing and internal verification throughout the system development and test life cycle

Involved in post release management and quality assurance processes and methodologies

Provided test management actions (requirements, work distributions and defects) using Quality

Center

Used TeamTrack for bug reporting and bug tracking.

Software Test Engineer October 2009 – June 2011

HUD, Washington, DC (Initial six month contract then extend)

The Exigent Health and Safety (EHS) module supports the recording, reporting, and overseeing of life

threatening EHS deficiencies. This module will allow life-threatening EHS deficiencies to be recorded and

communicated to Property Owners/Agents (POA) and Field Office Staff. As a part of the process to ensure

that EHS conditions are mitigated, HUD QA reviewers and Field Office staffs (hereafter collectively referred

to as “Reviewers”) conduct selective post-inspection follow-up reviews of properties with EHS deficiencies.

The Reviewers visit the property and confirm whether or not the property has mitigated the deficiencies. The

Reviewer records comments in the EHS module indicating whether they agree or not agree to the owner

certification of mitigation of each deficiency

Created, maintained and presented detailed technology roadmaps for application testing

Analyzed documentation and technical specifications of any new application under deployment

and consideration to determine its intended functionality

Created Test cases and Test Scripts for both Manual and Automation Testing.

Acted as a bridge between systems and applications personnel for technical issues

Provided various teams (Infrastructure, Architecture and Development) with recommendations on

tuning all aspect of STLC

Ensured that testing activities will allow applications to meet business requirements and systems

goals, fulfill end user requirements, and identify and resolve systems issues

Ensured that any new software integration into company systems meets functional requirements,

system compliance, and interface specifications

Ensured project approaches comply with the quality assurance and release management

approach and strategy

Created test scenarios and implemented automated functional test for enhancements and new

applications

Applied Quality Assurance best practices to drive continuous improvement and quality to the

developing solutions

Identified and recommended changes to enhance the effectiveness of IT system quality assurance

strategies including testing, release management, and deployments

Produced reports and documentation for all testing efforts, results, activities, data, logging, and

tracking

Applied performance testing techniques to ensure predictive performance engineering focus for

company's application solutions

Involved in post release management and quality assurance processes and methodologies

Provided test management actions (requirements, work distributions and defects) using Quality

Center

Created, enhanced and maintained high end test scripts for various functional and regression using

Quick Test Professional and VBScript

Developed and maintained test harness, reusable functions, actions and Object Repositories via

Quick Test Professional (QTP).

Performed standard checkpoints and also database checkpoints in Quick Test Professional in

order to verify and validate data on web based application with Visual Basic programming.

Developed parameterized test scripts to test same functionality with multiple sets of data using Quick

Test Pro.

Performed database testing on RDBMS like Oracle, MSSQL, MYSQL and FireBird using influx of SQL

queries

Performed performance/stress/endurance and competence characteristics testing with

LoadRunner to varying loads to determine application breaking point and to improve its efficiency

and scalability.

Used LoadRunner for planning load test, created Vuser scripts and created scenarios.

Measured Hits per second and Response time using LoadRunner Analysis.

Attended daily status meeting and gave status report of the manual and Automation testing effort and

open issues to be resolved.

Conducted walkthroughs for team members, and documenting the proceedings.

Quality Assurance Engineer July 2007 – September 2009

Time Warner, New York, NY (Long Term Contractor)

Work on Different Project and passed very good time with Time Warner

Conducted research and analysis of business requirements, and developed testing scenarios and

test cases which were linked back for requirements coverage

Developed matrix of contemporary technology list that used to the business areas supported and

addressed testing requirements with high quality, timeliness, and cost justified testing solutions

Defined Test Objectives & Scope of the test engagement based on the project requirements

Created test documentations (test plans, test cases and automated test scripts)

Performed Smoke, Functional, UI, integration, ad hoc, Regression testing and internal

verification throughout the system development and test life cycle

Applied predictive IT management techniques to assist configuring systems in the most optimal

manner

Provided performance analysis to assist with hardware and system consolidation efforts

Involved in planning testing approach, executing tests and reporting the results according to

Performance Testing standards

Wrote and revised automated test scripts and test documentation for a variety of applications,

working with other performance engineers, business analysts, product managers and developers to

ensure adequate coverage for upcoming production releases

Made recommendations, assessed industry best practices and strived for constant improvements to

ensure most effective performance testing and engineering approach

Responsible for architecting, designing and developing test cases and scenarios that enable

developing application to maintain more quality at a minimum leverage

Involved in modeling, simulating and day to day tasks that perform with cutting edge performance

engineering technologies like LoadRunner and QTP

Wrote highly detailed test plans and writing test cases using Quality Center

Used JIRA for bug reporting and bug tracking.

Used automated test scripts, user defined functions to check the different functionalities of the

application using QTP

Conducted performance and stress testing using LoadRunner to depict the application bottlenecks

Performed CRUD operations and verified ACID properties with the SQL queries on databases

Performed re test and verified bug fixes as needed

Managed client expectations for test results and outputs

Provided extra testing support where necessary and on release days, including special off hours

Communicated project status to varying levels of management

Implemented changes to enhance the effectiveness of IT system quality assurance strategies

including release management, deployments, and testing

Coordinated with users to plan user acceptance testing

Attended periodic meetings, teleconferences and led discussions on problem resolution.

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Communicated test progress, test results, and other relevant information to project stakeholders and

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management.

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Test Engineer August 2005 – June 2007

HSBC, Buffalo, NY (Long Term Contractor)

Involved in reviews of requirements, test cases, and other project artefacts

Evaluated requirements and defines testing objectives and approaches

Developed strategy for test automation

Developed and maintained test automation frameworks

Evaluated and recommended automated testing tools

Created and executed automated test cases based on test strategy and test plans

Developed documentation to facilitate usage of test automation framework

Participated in reviews of system architecture, and design documents

Effectively communicated testing activities and findings in oral and written formats

Continued review and improvement of the testing and quality assurance methodologies and

measurement of these processes

Managed testing tools and environments, test preparation, execution, and automation

Coordinated with developer and QA teams

Participated in operational readiness review including pre and post implementation to ensure a

successful business system solution for the client

Assisted the successful completion of software projects by executing on software quality activities

throughout the software development life cycle

Actively involved in creation and implementation of test automation solution, which includes

defining strategies, architecture, implementation, deployment and training

Used Test Director for tracking requirements and communicated them to the team during the test

process and translated the information to test procedures

Transformed manual test cases into functional, sanity, and regression test scripts using automation

tools using Quick Test Professional

Developed SQL queries (view, stored procedure and function) for database testing

Education:

Bachelor of Science in Computer Science and Engineering (CSE)

International University, Chittagong

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