Sales Customer Service

Edgar A. Rodriguez

*** ******** ******, ********** *****, FL. 33767

Cell Ph. 727-***-**** ?e-mail: ********@*****.***

TECHNICAL SALES ENGINEERING PRODUCT APPLICATIONS SPANNING 20 PLUS YEARS

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OEM Sales & Support ( Sales Engineering ( Marketing

Product Process Development ( Technical Sales Applications & Development (

Customer & Sales Management

Experienced broad based executive sales engineer - level manager with more

than twenty years of proven ability in domestic and international: product

sales & development; product applications and sales engineering; product

management and business development. Proactive & success driven with

positive results for both client & company. Long sales cycle sustainability

and a superb communicator able to understand and interpret customer

requirements and specifications in order to increased profitability &

satisfaction. Military sales experience, RFP development and pre-

relationship building.

Qualifications Summary

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A leader with proven ability in technical sales, engineering applications,

business-market development and customer communications with creating new

opportunities for product sales. Led successful product marketing and

customer service campaigns in corporate environments where relationship

building is paramount. A strategic tactical, technical goal-completion

mindset. Key competencies include:

( Customer Service/Support ( OEM - Client

Relationships

( Planning & Market Analysis ( Business Development

( Technical Sales Development ( Applied Product

Applications

( Communication of Program Development ( Team Building & Sales

( Project Tracking, Oversight and Implementation (Technical &

Proposal Writing

Career Synopsis

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CME, (Manufacturing POWER & Sensor Solutions.), St. Petersburg, FL.

06/2009-Present

Business Development Executive manager

Managed and controlled marketing efforts through attending market

conferences and expos to gain exposure and developed customer contacts

through communications and face to face visits. Facilitated all market

development into several agencies within the military & government areas

and positioned the company for opportunity & OEM provider.

. Lead company in business development opportunities & customer contacts

. Established federal opportunities for proposals - RFPs

. Product applications to customer requirements

. Worked within the market range to establish an advantage - small

business

. Won engineering contract for products manufactured in-house and

increased sales $2MM on one program

. Searched and identified federal opportunities to company core

strengths

. Travel reports to president/owner & vice president on market statuses

. Increase revenues and broaden customer base which resulted in product

sales to new market agency

GSE Technologies, (Manufacturing of civil materials)., Houston, TX.

05/2008-03/2009 Reason for leaving: Company Down-size

Regional Sales manager

Administrated the market plans and sales for a specific region and

territory to gain market share and supported the customer to full

satisfaction. Developed new opportunities within the agencies for product

installation and sales of custom fabricated materials and pricing.

. Maintained relations with the number one client at over $8mm dollars

and supported the day to day requirements and services as needed

. Developed a new customer through aggressive sales approach and service

in meeting the client and discussing product applications and

specifications

. Overcame competition by analyzing products and pricing to established

a win win approach for both company and client

. Priced proposals for a strategic advantage with several products and

identifying project location requirements for shipping cost

. Implemented material specifications with design engineers to maintain

product advantage and company strong hold

. Developed relationships with all levels of government agencies and

types of employee contacts

Propex Inc. (Manufacturing of civil materials), Chattanooga, TN.

06/2006-03/2008 Reason for leaving: Company Chapter 11

Market Development Manager

I administered all facets of product exposure and development in highly

competitive markets including applications and design specifications for

the company advantage to gain sales.

. Led team sales for the LL 300 product introduction into the market in

my region and profits for the company product line in specified

materials

. Gained 65% margins with a high end product to end users by reviewing

specifications and discussing product materials with agency and

engineers

. Introduced the new product and high materials to the USCOE for

approval and cost reduction over the traditional materials

. Worked presentations to engineers for project product specification

acceptance and implementation to design plans

. Established relationships with all civil levels of contacts and

clients for future sales and company growth

Hancor Inc. (Manufacturing of civil materials), Findlay, OH.

01/2004-05/2006 Reason for leaving: Company sold out - acquisition

Area Sales Engineer

Developed all the product specifications and implemented product materials

into plans and worked for the acceptance and approval of company products

for substantial future growth in sales and market gain

. Obtained Gold level status level with the southeast division to be

identified as one of the leading regions in the US

. Supported all levels of technical services for gaining market share

over 15% of region's goals and representatives

. Reached over 12% of product system sales with heavy competition in the

material offering and introduced product application for the

opportunity

. Worked presentations to engineers for project product specification

acceptance and implementation to design plans

. Addressed field issues to prevent future liability concerns saving

thousands of costly dollars to company revenues

. Educated all levels of agencies and design engineers to approve use of

product based on applications and cost of higher end mateials

James Hardie. (Manufacturing of civil materials), Plant City, FL.

09/2001-05/2003 Reason for leaving: Company shut down

Regional Sales Engineer

Initiated and developed the product specifications and data spec sheet for

acceptance and approval of government agencies. Initiated the kick off of

different product sizes and introduced the products into the market for

growth and sales.

. Achieved increased sales from start-up product to approval status of

product throughout the area - estimated to be 3 mm dollars

. Implemented technical product sheets for approval and acceptance by

government agencies to allow use and gained sales estimated to 5mm

dollars

. Complimented the total team effort with sales and engineering

applications of product to 13 mm dollars

. Presented to engineers for project product specification acceptance

and cost reduction over traditional materials

. Developed field installations studies for government agencies to allow

the use of product and also addressed concerns and issues

. Educated the sales team to gain sales and product knowledge, thus

growing revenues and market share

Kemco Systems. (Manufacturing of water systems), Clearwater, FL.

02/1997-08/2001 Reason for leaving: Better Opportunity

Sales & Marketing Engineer/mamager

Developed the marketing product data specification sheets and brochures for

each industry application. Introduced products/systems into the market for

growth and sales opportunities, managed and reported on sales pipeline and

supported mfg. reps.

. Accomplished sales, marketing, and engineering proposals to several

industries for 1 to 4 $MM dollar systems

. Increased sales through the US sales representatives to achieve

regional & national goals

. Marketing development of all literature used for company display and

shows

. Managed marketing budgets within several industries and educated field

sales reps on new products/systems

. Pricing development for sales reps and regional territories

. Scheduled regular visits with field reps., new and old clients and

made presentations on products and up-dates

. Promoted company in a professional manner and investigated new market

opportunities

Klockner Bartelt. (Manufacturing of High-end machinery with

Instrumentation Sarasota, FL.

08/1994-01/1997 Reason for leaving: Salary Increase Opportunity

Sales Project-Engineer Coordinator

Priced out complicated machinery systems with instrumentation of system

process in complicated cycles, product pricing and rebuilding or converting

old type product/systems, supported the field reps with new product pricing

and modifications to existing product/systems

. Proposed High-end level machinery to clients and new customers with a

gain of 20% growth

. Worked in all areas of sales, handled re-worked product/systems to new

state and increased sales volumes

. Focused on specific customers applications and increased high dollar

sales

. Build customer relationships with field reps, and gained positive

working trust

. Proposed product/system quotes for each type application

. Followed up with field reps on products and proposals, pipeline

management

. Increased department sales by $3MM with focus on efficiency of system

re-works

Key Controls. (MFG Representatives of Control Valves & Instrumentation)

Sarasota, F1.

08/1992-07/1994 Reason for leaving: Salary Increase

Sales Engineer

MFG reps for all types of Instrumentation, Meters, Controls, Valves and

other components, sales increased with correct product application and

implementation.

Pall Corporation. (Manufacturing of fluid filter systems and Delta-Dynes)

St. Pete, F1.

08/1992-07/1994 Reason for leaving: Plant Shut-Down

Sales Engineer Liaison

Close customer liaison with company and primary clients with focus on

specific product sales applications, increased sales through understanding

client needs.

ABA Industries. (Manufacturing of precision machinery components) St.

Pete, F1.

09/1985-02/1987 Reason for leaving: Salary Increase

Engineer Assistant

Engineered, designed and drew machinery components for manufacturing,

design and engineered new products for development.

Education

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University of South Florida, Tampa, FL.

Communications, Senior

Penn State University, Altoona-St. College, PA.

Mechanical Engineering Technology, AS

Affiliations

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LinkedIn and affiliated memberships within the organizations

Penn State Club of Tampa

Job Power Seminars - Career Source Pinellas

ASCE

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