Customer Service Administrative Assistant

Dennis Grant

***** ********* ** *** *****, NV ***83 323-***-**** ******.*******@*****.***

Objective

I am seeking long-term opportunities with your company for any position available.

Profile

I am very self-motivated, versatile, and always open to criticism. I excel in situations where

others might find it pressuring. I have strong interpersonal, verbal, and written communication

skills. I am a quick learner, well listener, and always ready to work. I show pride, drive, and

personality in everything I do. I have excellent team-building skills. I thrive in fast-paced

environments. I believe work integrity is of the highest importance in any profession. My goal is

to build responsibility and reach success.

Skills Summary

• Retail Experience • Investigations Expert

• Supervisory Skills • Customer Service •

CCTV Expert • Sales Experience •

Technical Support • General Office Skills

Professional Experience

WINCO FOODS – LAKEWOOD, CA 2011 UNTIL 2014

-LOSS PREVENTION SPECIALIST

• Detection, apprehension, and prosecution of shoplifters.

• Conducted and assisted in internal investigations

• Performed company audits.

• Installed, configured, and maintained C.C.T.V equipment.

• Maintained and encouraged shrink with management and employees.

• Trained other Loss Prevention Agents.

ABLE SECURITY LAKEWOOD, CA 2010 UNTIL 2011

-SECURITY GUARD

• Patrolled the parking lot area

• Assisted Loss Prevention in apprehension of shoplifters.

• Ensured daily work logs were completed.

• Customer service whenever necessary.

Dennis Grant

11604 Kindsland St Las Vegas, NV 89183 323-***-**** ******.*******@*****.***

UNIVERSAL PROTECTION SERVICES - LOS ANGELES, CA 2009 UNTIL 2011

SECURITY GUARD

• Driving and foot patrol of interior and exterior of assigned locations

• Write detailed narrative reports, maintain daily activity reports. (DAR’s)

• Respond to emergency situations requiring security assistance

• Check for unsafe conditions, hazards, unlocked doors, and security violations.

UNITED PARCEL SERVICE – LOS ANGELES, CA 2009 UNTIL 2010

-DRIVER’S ASSISTANT

• Handling packages and delivering them

KEHN LLC REAL ESTATE FIRM – BEVERLY HILLS, CA 2008 UNTIL 2009

-ADMINISTRATIVE ASSISTANT

• Collecting and recording all rent payments

• Scheduling tours for perspective clients

• Screening Calls.

MACY’S – LOS ANGELES, CA 2007 UNTIL 2008

-MERCHANDISER

• Stocked shelves with appropriate merchandise for the floor.

• Assisted customers with products and services.

• Kept floor clean and well mannered, also organized.

• Also assisted supervisors and management with certain duties related to their line of work.

• Had certain deadlines to maintain and work under.

Education

Southwest Los Angeles College 2009-2010

Administrative Justice

References

Tiffany Johnson- 702-***-****, (Asst. Manager-WALMART)

Aja Edwards-702-***-****, (Inventory Stock Management-WALMART)

Ronald Johnson-702-***-****, (Personal -SITEL)

Melvin M. Moore, Ph.D. 323-***-****

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