ROBERT SCHMITT
** ***** *****, ********, ** *****
Cell 732-***-**** ***********@***.***
● Effective Project Manager/Team Lead ● Talent Acquisition and Retention
Professional
Customer Satisfaction
● Change Management /Organizational Effectiveness Expert ●
Delivery
A flexible general and project management professional with proven accomplishments in
diverse business environments. Senior management experience in all aspects of
organization design in consumer and service industries with capacity to support and lead
sales/marketing and operations units. A strong track record of positively managing change in
complex situations. An out of the box problem solver that can strategize and shift gears as
needed. A team builder and leader. Strong track recored of delivering change management
process improvements and leading teams through logistics of operational change, including
office moves, asset redeployment and tactical planning.
USI INSURANCE SERVICES (USI Affinity) Matawan, NJ and NYC (2007-present)
HR lead for multiple Divisions of the 3rd largest privately held insurance broker, the 4th largest US privately
held commercial lines broker, and the 14th largest insurance brokerage in the world : Professional Insurance
Solutions (profes. liability); and Unions and Employer Advocates (voluntary benefits); and Employee Benefits
Group.
(Senior) Human Resources Project Manager- Trusted advisor to two business unit Presidents as Business
Partner overseeing major project and organization management initiatives.
Organizational Team Builder/ Change Manager: Impacted the LPL account management/customer service
organization through multiple management and program changes that effectively upgraded staff and
positively impacted growth and performance results for the company’s largest and most prestigious client
group- Built initial Affinity e-commerce Marketing organization and b to b Marketing management team that
are proactively meeting new social media directives. Initiatives have consistently been incorporated into
overall USI talent acquisition programs. Talent upgrade is dramatic as reflected in client satisfaction metrics
and success measures in a hard, specialty market. A 95% rate of talent retention was accomplished. Lead
talent changeover process for all technical, sales and Divisional leadership roles.
Project Leader/Talent Management: Merged operating companies to a Matawan hub carrying out planning,
design and implementation of new business culture. – Primary business planner and team lead coordinating
leadership teams in multiple operating units across multiple states and work sites achieving changeover
goals and expectations with long-term results proven in bottom line margin increase of 20%(LPL).
-Implemented plans for major reductions in force, multiple moves within NYC market and shared service
reorganizations realizing dramatic operational efficiencies and savings. Partnered on organizational design,
talent planning, performance management and employee development initiatives resulting in a staff model
poised for growth, flexibility and career advancement. Coordinated all tactical teams within corporate and
internal and external Division teams.
Leadership: Provide successful HR project leadership for significant business events by: devising new
business action plans, implementing cross-sell manpower planning, implementing new business
acquisition/onboarding, contract negotiation and review, project team leader for departmental effectiveness
analysis. Serve as key negotiator with landlord and office service providers. Provided high end tactical and
management point for office planning, conversions and all administrative support needed to administer clean
moves for employee deployment, acquisition merging and corporate coordination of effective use of all
communications, technical and hard assets. Manage local administration: including payroll, HRIS, and
expense functions. Key decision maker and planner with ongoing office management/design issues.
Employee Communications/Relations: Highly effective communicator: effective in individual coaching and
counseling through multiple periods of product/ program changes and transitions. Principal investigator in
high profile internal matters; skills are highly polished with an impressive career-long track record in litigation
avoidance. Lead high performance cross-functional teams assuring clear direction, attention to detail,
problem resolution and adjustment and communication of needed program or project changes. Strong
executive profile to interact with decision makers and counsel leadership in devising plans. Effectively
disseminated project details and information throughout all levels of the organization concisely and
responded with creative and thorough alternatives. Genuine drive to coordinate community involvement and
internal employee related programs to enhance morale and promoting corporate reputation. Recognized for
leadership during Hurricane Sandy.
R.Sch
mitt p.2
TITLEDGE Inc., NY/Wall, NJ (2002-2007)
Director of Human Resources/Administration
Lead organizational change for this growth oriented, entrepreneurial, privately owned organization. Titledge
was a unique organization: an umbrella company of over 100 separate, affiliated companies. Played a key role
on management team reporting to President and advising on all issues. Provided direction to guide growth of
first regional offices in four new locations and states. Provided project management within in an environment of
ambiguity and quick change. Planned tactics and support as new organizations were added: myClosingSPACE
(an internet marketing organization) included the planning and recruitment of management team and the
creation of the organization New York Land Data and Titledge Insurance Company. Assured project growth
timelines and benchmarks were adhered to.
Accomplishments included: overseeing the successful opening and staffing of new locations including all office
services and networking/communications details with internal project team members and leaders, creating all
administrative policies and procedures professionalizing the function, introducing a new benefits and 401k
program saving considerable costs in premium; and bringing guidance to all compensation planning and
performance management processes.
Relevant Prior Experience:
SCHMITT ASSOCIATES, Inc., Freehold, NJ
Principal Consultant
Selected Accomplishments: Assisted manufacturer in corporate transition to new HQ overseeing selection
process and recruiting in marketing, manufacturing and finance - Played a key role for pharmaceutical co. in
establishing US HQ in Princeton consulting on all corporate HR project matters and assisting manufacturing
subsidiary in long term planning and organizational effectiveness program design- Helped establish new HR
dept. at biotech co. and recruited technical/scientific positions - Built inside sales organization to meet
succession planning goals for generic leader and devised manpower changeover program within multiple sites-
Devised a unique job evaluation/ compensation program in healthcare designing TQM work team proficiency
targets over a one year period to opening of facility- Counseled executive clients and lead 3 day training
workshops – Principal in devising and staffing sports marketing start-up from initial concept through first year of
operations. – Project Manager for national non-profit organization in NYC in planning new organization and
ultimately delivery move within the city of all administrative offices including move planning, procurement of
furniture, negotiation of lease and coordination of all network and communications technology. Project
coordination required working with design teams, IT consultants and providers in completing all labor and
building project-planning details.
ROBERTS PHARMACEUTICAL CORPORATION, Eatontown, NJ
Senior Project Manager
Oversaw the corporate and international compensation, incentive building and HR planning
programs. Provided considerable recruiting support to corporate office and domestic and
international sales and marketing. Directly managed the HR function for a wholly owned subsidiary
with 13 clinic locations and for international operations. Directed the redesign of the field sales force
compensation structure including performance criteria and incentive plans. Project Manager for the
acquisition and onboarding of a major Canadian manufacturing and sales organization. Principle
point of contact for all corporate communications and project details with newly acquired leadership
team and employees. Coordinated and assured delivery of benchmarks for US and Canadian project
teams with regular hands-on involvement.
KEEBLER CORP. (Sunshine), Woodbridge, NJ
Asst. Director, Human Resources; Manager of Compensation and Benefits
Oversaw 6 regional HR offices supporting 60 manufacturing, distribution and sales locations while directing 23.
Developed a $50MM salary planning and organizational development program. Participated in national and
local labor bargaining. Created and administered every aspect of compensation planning and accomplished a
complete job analysis of the corporate structure. Developed departmental policies and procedures including
overseeing HRIS function. Considerable input into creating new sales incentive plans and administered all
executive compensation programs including bonus and stock option procedures. Managed benefits cost
reductions and introduced a 401(K) plan. Managed day-to-day HR function at newly built corporate location
and managed internal communications.
NOVARTIS (Sandoz), E Hanover, NJ
Analyst
Education:
BOSTON COLLEGE - BA, cum laude
SETON HALL UNIVERSITY SCHOOL OF LAW - 36 Credits
FAIRLEIGH DICKINSON UNIVERSITY - MPA, (3.7 GPA) Human Resources