Customer Service Sales

ALFREDO MATOS

** ***** ****** *******, ** ***** **********@*****.***

(917) 602 - 7066

SUMMARY

Seasoned Accounting professional with over 20 years of experience in all

facets of accounting & office administration including Payroll, Credit

Control, & Customer Service. Managed teams to deliver superior business

support and customer service.

EXPERIENCE

CC Controlled Combustion Co., Inc. 2001-2013

Accountant

Provided general accounting support for five (5) legal entities with

upwards of 100 employees. Key duties included:

* Maintained sales records for monthly reporting and intercompany

billing; provided monthly, quarterly, & annual analysis

* Managed all quarterly sales tax requirements and records maintenance

for five (5) separate legal entities

* Delivered in-house weekly payroll to all employees and posted to

General Ledger

* Handled payment of all payroll taxes; filed the quarterly & yearly tax

returns

* Maintained all accounts receivable systems; ensured payments were

properly posted to the correct accounts

* Summarized receivables & payables journals for posting to the General

Ledger during month end close

* Collaborated with external partner for Sales Tax Audits; maintained

required tax exempt & capital improvement project files

* Kept detail ledger for each installation contract

* Prepared monthly Trial Balance management reporting

BASF/Takeda Vitamin and Food USA, NY & Wilmington, NC 1990 - 2001

Credit & Customer Service Manager

Leading staff of five (5), managed all credit functions & customer service

* Handled collection of all receivables with value of $15-20 million with

collection losses maintained from 0.01 to 0.1 percent of sales on

average for over 800 accounts

* Managed customer service to an error rate of under 1% and to superior

customer satisfaction metrics

* Supervised billing process to ensure timely customer service and

delivery; negotiated & resolved all customer issues

* Partnered in preparation of consolidated monthly financial reports

submitted to parent company; generated & communicated weekly sales

estimates to key stakeholders

* Assisted treasurer in cash flow projections; responsible for the

investment of excess cash on a daily basis

* Worked with senior management & company attorneys on Department of

Justice investigation to gather information, meet DOJ reporting

requirements, & settle litigation claims

Accounting & Administration Manager, Orangeburg, NY 1987 - 1990

Leading a team of five (5), responsible for Accounting & Billing,

Personnel, and Financial Reporting as sales increased from $65 million to

$150 million

* Key participant on project team responsible for implementation of new

general accounting system; developed financial statements and oversaw

computer operations

* Responsible for all personnel matters including cost analysis &

selection of employee benefits to include medical, life insurance &

pension plan

* Partnered with HQ to deliver year-end close & review of the company

financial statements

* Ensured monthly closing and financial statements were generated and

distributed to management in a timely fashion

* Managed the payroll and tax reporting for the company

Chief Accountant, New York City, NY 1980 - 1987

Managed the Accounting department as company sales increased from $36

million to $65 million over this period. With a team of four (4), oversaw

the accounting functions, including billing & financial reporting system.

Handled all matters dealing with the yearly audit; prepared all information

required by auditors and handled all corporate tax payments.

* Supervised the renovation of new offices in NYC; managed all

negotiations & authorized construction change orders

* Partnered with company auditors & other internal partners to drive

against key objectives

* Approved all invoices for payment & handled company payroll and

benefits.

Accountant, New York City, NY 1975 - 1980

Working for Treasurer, handled the Accounts Payable, Receivables & the

General Ledger

* Led accounting for Sales, Accounts Payable & Accounts Receivable

* Managed all payroll & tax requirements

* Partnered with auditors on yearly financial closing

EDUCATION

Bachelor Business Administration / Accounting

Baruch College, City University of New York - 1975

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