Sales Manager
Resume:
nicholas R. Todd
Address:
Contact Information:
Fishers, IN 46038
*******@*****.***
Career Objective
Seeking a position where I have the opportunity to utilize my skills as a
computer technician by designing, installing, and maintaining networks,
servers, and personal computers.
Certification
. A+ Certification, 2003
. Installation and Administrating Windows 2000 Professional
. Microsoft Certified Professional, 2002
. Installation and Administration Windows 2000 Server
. Microsoft Certified Professional, 2002
. Managing a Microsoft Windows 2000 Network Environment
. Microsoft Certified Professional, 2003
. Word 2000, Microsoft Office User Specialist, 2001
. Excel 2002, Microsoft Office User Specialist, 2003
Professional Experience
Thermal Structures Inc. Insulation and composite product design and
manufacturing
I.T System Administrator
September 2011-Present
. Manage Indianapolis site IT operations, maintenance, infrastructure
changes and upgrades for 100 PC workstations
. Designed and built IT infrastructure for office and manufacturing
expansion site from the ground up
. Lead site deployment of Epicor ERP package and Windchill Product
Life-cycle Management applications
. Support SOX 404 internal control processes for manufacturing and
office staff system access and records
. Support 3D CAD design software printers for rapid prototyping
Fry's Electronics, Fishers, Indiana
Department Manager - Audio/Video
December 2009 - August 2011
Department Manager - Electronic Components
June 2008 - December 2009
Department Manager - Software
July 2007 - June 2008
. Responsible for managing all aspects of the department; which includes
staffing, creating employee incentives, enforcing corporate policy,
execution of corporate guidelines, and working within corporate
leadership team to accomplish overall business goals
. Accountable for the product, volume, profitability, and opportunities
that will differentiate the department
. Supervise department sales teams while working with seven other
department managers to run $50M per year business
. Resolve customer challenges and create customer opportunities at both
department and store level
Electronic Components Sales Supervisor (Supervisor Level 2)
April 2006 - July 2007
Accessory Sales Supervisor - Electronic Components (Supervisor Level 3)
January 2006 - April 2006
. Ensured overall operations in sector are running smoothly and aligned
with department and store management goals
. Maintained high level of knowledge on merchandise in order to educate
sales team and execute sales strategy
. Hands on supervision and incentivizing of sales teams
. Directed vendor sponsored and in-house product displays by planning
layout, additional inventory, and location of displays
Management in Training - Electronic Components Salesman
May 2005 -
January 2006
. Focus and responsibility includes entry level management roles while
at the same time supporting business team through sales
. Recognized as one of the top leaders by demonstrating drive and
accountability through everyday work and project leadership
Electronic Components Salesman
March 2005 - May 2005
. Responsible for customer relationships and assistance to ensure that
their needs were met
. Demonstrated high aptitude for sales and potential for management in
just three months, which lead to a quick promotion
. Gained understanding of retail marketing and customer psychology
through the execution and adjustments of planograms
General Experience
Midwest Precision Gymnasium Equipment Installation
April 2004 - October 2004
Education
Vincennes University, Vincennes, Indiana
Graduation: December 2003
Associates Degree
Cumulative GPA 2.9/4.0
Majors: Computer Programming with Technical Networking
. Focused education on computer and server networking, maintenance, and
administration
Professional References
Jeremy Grimes
328 Devon
Indianapolis, IN 46219
Kevin Council
6355 Boulder Drive
Anderson, IN 46013
Dominic Cipolla
5355 Hammock Glen Dr.
Indianapolis, IN 46235
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