Sales Customer Service

Ali-Rey Tordecilla Rivera

Sampa, Sta Teresita Batangas

Cell No. 093*-***-****/092*-***-****

E-mail address: *************@*****.***/ ************@*****.***

OBJECTIVE:

To apply in your company in any desired position that will fit in my

qualification and to be able to share my knowledge and skills with the best

of my ability.

SKILLS:

. Able to repair, install, upgrade, and maintain desktop and notebook

computers as well as printers and scanners.

. Exceptional customer service skills, account management, follow up,

and sales.

. Excellent written and verbal communication skills.

. Ability to instruct users with computer and presentation skills.

. Ability to write engaging technical documents to assist users in

software usage.

Working Experience:

Philippine Long Distance Telecommunication (PLDT)

PLDT Lipa City

Lipa City, Batangas

Sales Team Head

May 2013 February 2014

Philippine Long Distance Telecommunication (PLDT)

PLDT Tanauan City

Tanauan City, Batangas

Customer Sales Forces

March 2011 May 2013

Digitel Telecommunications Phils., Inc.

Digitel Telecommunications Lipa City

Lipa City, Batangas

Sales Agent

October 2009 to October 2011

RESPONSIBILITIES INCLUDE:

. Analyzed the market trends and recommended the ways to gain business

leads. .

. Conferred with clients to obtain and provide information when claims

are made on a policy.

. Explained product options, related charges and mandatory disclosures

clearly and concisely.

. Answered incoming telephone calls and responded to customer questions.

EDUCATIONAL BACKGROUND:

COLLEGE : Rizal College of Taal

Taal, Batangas

CHS (Computer Hardware Servicing)

(2008-2010)

SECONDARY : Gov. Feleciano Leviste Memorial

National High School

Lemery, Batangas

(2004-2008)

PRIMARY : Sampa-Pacifico Elementary School

Pacifico, Sta Teresita Batangas

(1997-2004)

Certifications/Training:

Games @ Net Computer Center

A Bonifacio Street. Taal Batangas

Contact No. 421-1550

Intercom Lemery Computer Sales (Lemery Branch)

Lemery, Batangas

Seminar Attended:

Philippines Youth Congress in Information Technology

UP Diliman Quezon City

September 09, 2009

Advance Networking Application

Rizal College of Taal

February 4, 2010

PERSONAL DATA:

Date of Birth : October 06, 1990

Place of Birth : St. Scholastica Laspi as

Metro Manila

Age : 24

Gender : Male

Civil Status : Single

Citizenship : Filipino

Religion : Roman Catholic

Height : 5'6

Weight : 50 Kilos

Father's name : Elpidio Tordecilla Rivera

Mother's name : Editha Tordecilla Rivera

Character References:

Mrs. Marlene M. Ignacio

Territorial Sales Manager Executive

PLDT Batangas City

Noble St. Brgy. 10 Batangas City Batangas

Contact: 043*******

Mr. Danrich Cataquiz

Sales Supervisor Digitel Telecommunications Lipa

Kumintang St. Brgy. 6 Lipa City

Contact: 093********

043- 301- 2008

Mrs. Joi De Vicente

District Manager Digitel Telecommunications Lipa

Kumintang St. Brgy. 6 Lipa City Batangas

Contact: 043-***-****

I hereby certify that the above information is true and correct to the

best of my knowledge and belief.

Applicants Signature

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