Manager Staff

CHRISTINA GONZALEZ

Cell:408-***-**** / Home:408-***-****

*********************@*****.***

Summary:

Innovative Program Director with extensive experience in staff development, strategic planning and

increasing philanthropy, to support the delivery of high quality personalized health care, Case

Management services, Nutrition & Wellness based programs in the community.

Technical Skills and Knowledge:

Bilingual in Spanish

14 years of experience in Social Services non-profit sector

Capacity to work with homeless and low-income population

Experienced in building high impact curriculum for children, youth, families & older adults

Strong project management, written and verbal communication skills

Solid problem analysis and solution capabilities

Organizational Strengths:

Results-oriented leader with exceptional communication, interpersonal and organizational skills.

Ability to develop strong working relationships with donors, board members, community

agencies, City and County officials.

Knowledgeable in administrative aspects of grant writing, streamlining processes and talented in

ensuring contractual goals are on target.

Visionary Leader:

Experienced in planning and developing 5 year business plans, designing process flow,

launching and supporting multiple program initiatives.

Skilled in working cohesively with Marketing, Fund Development and Volunteer Services to align

strategic plan for growth, visibility, increase funding, in-kind donations and volunteer

participation.

Professional Experience:

Site Director Peninsula Family Service

January 2011 to August 2013

In my role as Site Director of Fair Oaks Adult Activity Center, I was charge of the direct oversight of

4 program departments: Sequoia Transition of Care, Nutrition, Health and Wellness, and Case

Management to deliver a Wellness model based programs for 500 older adults in San Mateo

County. I helped raise $70,000 in grant & in-kind donations and increased 75% of program

activities. I was also a pivotal team player in launching a Continuum of Care program in

partnership with Sequoia Hospital and the lead contact for hospital discharge planners serving 100

patients.

- Supervised a group of 7 program staff, 10 teaching staff and over 120 volunteers

- Managed and maintained a budget of $423,000.00

- Negotiated contract deliverable’s with over 10 funding agencies, Executive Management,

strategic partners, Fund Development and Finance

CHRISTINA GONZALEZ

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- Managed vendor contracts, coordinated care plans, provided linkage to community

resources, and ensured follow-up

- Interfaced with Board members, donors, Auxiliary groups, Older Adult Committees,

business and community leaders

- Supported Marketing and Fund Development to foster donor engagement, conduct

presentations, site tours, planning social events and create new campaign opportunities

Program Coordinator Second Harvest Food Bank

February 2007 to December 2010

As Program Coordinator, I managed 57 Brown Bag distribution sites located throughout Santa

Clara County serving groceries to 6,813 low-income seniors per week. I coordinated all activities

related to logistics and distribution, such as: member enrollment and renewal, site insurance

certificates, memorandums of understanding, incident reports, police reports, complaints, volunteer

and customer disciplinary action. I also designed and launched a home delivery program for home-

bound seniors.

- Managed a group of 20 office support staff, 15 renewal team members and organized over

750 site volunteers

- Worked cohesively with IT, Volunteer Services, Fund Development, Operations, and

Inventory Control to support weekly distribution

- Maintained a program budget of $376,259

- Upgraded volunteer and membership database

- Developed Site Safety & Standard Operation Procedure manuals, training and tools

- Supported Marketing and Fund Development with media interviews, client success stories,

program highlights and site tours

Community Services Program Manager Loaves & Fishes Family Kitchen

November 2004 to December 2006

As Program Manager of St. Patrick and St. Maria Goretti Church, I was in charge of providing

Case Management services to 130 low-income needy families and homeless singles, evaluating

the needs of the community and responding by developing programs, centered on: Health &

Wellness, Nutrition, parent education, children’s summer programs and providing on-site

resources. I also facilitated 2 food distribution programs, in partnership with Second Harvest Food

Bank serving groceries to the community in Downtown and East San Jose.

- Supervised 5 program staff and large groups of volunteers

- Prepared monthly reports and maintained program food budget

- Developed W ellness based curriculum for children and linkage for parents that support self-

sufficiency

- Designed data base for maintaining client records

- Organized major events, such as; volunteer recognition, senior brunch, holiday food

baskets, and Toys for Tots give away for both sites

Education:

William Jessup University – San Jose, CA

Bachelor of Science in Business Administration

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