Customer Service Training

OBJECTIVE:

To obtain an entry-level clerical position with opportunities for growth

and advancement

SUMMARY OF QUALIFICATIONS:

Self-starter; capable of motivating others

Capable of handling multiple responsibilities

National Retail Federation (NRF) Customer Service Certification

Type speed of 55 WPM

EMPLOYMENT HISTORY:

Opportunities for a Better Tomorrow Sept 2009 - Mar 2010

Part Time Receptionist (job training) Brooklyn, NY

Operate telephone switchboard to answer, screen and forward calls and

provide information

Greet persons entering establishment to determine the nature and purpose of

visits and provide department and services information

Open, sort and route incoming mail, answer correspondence, and prepare out-

going mail

Operate office machines, such as photocopiers, facsimile machines and

voicemail systems

SandBox Mar 2010 - Jun 2010

Cashier Brooklyn, NY

Handled point-of-sale transactions

Assisted in customers in buying shipping supplies, shipping packages, and

printing and fax services

Home Health Aide

Partners In Care

April 2013-Oct 2014

Assisted clients with personal hygiene?

Provided nutritional support

Performed errands?

Reported changes RN t in the patient's condition

Helped with the client getting around

EDUCATION / TRAINING:

Opportunities for a Better Tomorrow, Inc. Sept 2009 - Mar 2010

OSY Trainee (Youth GED and Job Training) Brooklyn, NY

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate