Customer Service Sales
Resume:
CHRISTOPHER L. WILRIDGE
Kingwood, TX 77339
*********@*****.***
BACKGROUND SUMMARY
Highly competitive, positive attitude, multi-tasking, self-starter, who is organized, disciplined,
and goal oriented. I have excellent communication skills demonstrated by the ability to work with
people of diverse backgrounds. With an emphasis on leadership and management, I possess the
skills and capabilities to bring the best out of others.
EDUCATION
Stephen F. Austin State University B.B.A. in Marketing December 2002
PROFESSIONAL EXPERIENCE
DHL Global Forwarding, Humble, Texas 1/13 to 4/13
Ocean Export Documentation (Temporary Position – Randstad Employment Agency)
General offices duties consisted of negotiating, preparing and issuing most favorable buying rate
quotations externally with shipping carriers, made sure the invoices, bills of lading, shipping
statements dispatching freight, and the foreign currency conversions were accurate. I
communicated with customers via email until proof of delivery was established and I also
prepared arrival notices and delivery orders.
Lufkin Independent School District, Lufkin, Texas 1/05 to 12/12
School / Substitute Teacher
General office duties consisted of motivating students while teaching them basic concepts of
business, mathematics and other courses in preparing them for their future. I was able to use my
leadership skills as I demonstrated and performed learning in a way that was enjoyable.
Circuit City, Lufkin, Texas 12/02 to 12/04
Office Manager / Customer Service Manager
General office duties consisted of coaching and training store personnel to achieve sales goals, as
well as to ensure profitability through correct use of store systems/processes. I started with the
company as a Sales Associate and I was promoted to Customer Service Manager which allowed
me to manage the store as I fulfilled the role of manager on duty, being responsible for store
operations including customer service, payroll, sales, data entry, administrative duties,
bookkeeping, inventory control, accounts receivable / payable, marketing, planning and managing
merchandising, replenishment, team building, product inventory, and loss prevention activities.
Cutco Inc., Nacogdoches, Texas 5/00 to 11/02
Territory Sales Representative / Logistics Coordinator
General office duties consisted of arranging appointments, cold calling, meeting with potential
customers, networking, sales presentations, asking for recommendations for future customers and
preparing a marketing plan for the company and implementing it within the company. I was able
to build a rapport with businesses and customers, able to set and achieve monthly goals, track
shipments, processed invoices, and data entry once the sale was complete.
COMPUTER SKILLS
Quickbooks, SAP, Microsoft Word, Office, Excel, Lotus, Outlook, Power Point, Access
VOLUNTEER EXPERIENCES
Prison Ministry - Developed Bible Study for Inmates
SFA Student Volunteer Day - Helped remodel homes for the elderly
Contact this candidate